Search found 822 matches

by TMRyan
14 Feb 2024, 21:07
Forum: System Configuration
Topic: F2-221 & D4-300, TOS 5.34: 'User does not exist' - re-install fails
Replies: 22
Views: 825
China

Re: F2-221 & D4-300, TOS 5.34: 'User does not exist' - re-install fails

I'm sorry to bring you a bad experience. I learned that the remote people who tried various methods before could not make your hard disk successfully install TOS 5, or you can try to replace a hard disk to try. If you still want to use that hard drive to install TOS 5, we can arrange for a developer...
by TMRyan
14 Feb 2024, 11:17
Forum: Network & Remote Access
Topic: What would cause just one of two F5-221 just disapere from the network?
Replies: 4
Views: 197
China

Re: What would cause just one of two F5-221 just disapere from the network?

When randomly dropped, you can try to check whether the hard drive is healthy: https://forum.terra-master.com/en/viewtopic.php?f=81&t=915 How to know whether the hard disk health: https://forum.terra-master.com/en/viewtopic.php?f=82&t=1125 If you did not setup a power schedule, and your TNAS...
by TMRyan
14 Feb 2024, 11:06
Forum: Mobile Apps and Desktop Clients
Topic: TNAS Wants to reinitialize
Replies: 5
Views: 226
China

Re: TNAS Wants to reinitialize

You can contact our technical support team and we can try to repair the file system and remount it.
by TMRyan
14 Feb 2024, 10:55
Forum: DLNA/Multimedia Services
Topic: Error enabling Web Server
Replies: 1
Views: 147
China

Re: Error enabling Web Server

You do not have PHP configured properly, you can select the available PHP in the Settings page, or create one in the PHP Settings module.
by TMRyan
14 Feb 2024, 10:49
Forum: Initialization
Topic: Use previous F2-220 drives in new F2-423
Replies: 1
Views: 142
China

Re: Use previous F2-220 drives in new F2-423

Is there a customer service person who can help you solve your problem? Since the boot mode of the F2-220 and F2-423 is different, you will need to reinstall the system. If you installed TOS 4.2.40 before, you need to download a TOS 4.2.40 installation package to reinstall the system. When you insta...
by TMRyan
28 Jan 2024, 17:20
Forum: Initialization
Topic: connecting to a virtual server
Replies: 6
Views: 466
China

Re: connecting to a virtual server

Yes, storing data to TNAS via virtual disk is treating TNAS as an iSCSI server. You can install the app manually when there is no network,
iSCSIManager for TOS 5: http://dl.terra-master.com/cn/APP5.1_X6 ... x86_64.tpk
by TMRyan
28 Jan 2024, 16:57
Forum: Multimedia
Topic: Can't enable PLex server
Replies: 7
Views: 564
China

Re: Can't enable PLex server

[at=phonecianpilot post_id=32814 time=1706390016 user_id=3736][/at] You can check if another program is preempting PLEX on port 32400, such as if PLEX is running in Docker. Can you see the failure log in the PLEX shared folder? You can refer to this: https://forum.terra-master.com/en/viewtopic.php?f...
by TMRyan
28 Jan 2024, 16:53
Forum: Multimedia
Topic: Can't enable PLex server
Replies: 7
Views: 564
China

Re: Can't enable PLex server

{L_BUTTON_AT}maxx006
You may need to set the media user group permissions for the shared folder. You can try editing the media user group permissions and then set the read and write permissions for the shared folder you need to select.
by TMRyan
28 Jan 2024, 16:47
Forum: Storage
Topic: Hello Everyone!
Replies: 2
Views: 373
China

Re: Hello Everyone!

If the SSD also synchronizes several blocks successfully, you need to back up the data, then delete and recreate the volume and storage pool. We will optimize the issue of automatically selecting arrays for synchronization for you.