Search found 592 matches

by TMSupport
08 May 2020, 14:57
Forum: VirtualBox
Topic: VirtualBox Virtual Machine is online now in TOS APP center
Replies: 6
Views: 577

Re: VirtualBox Virtual Machine is online now in TOS APP center

There is no specific demand on the format. Could you take some screenshots and post here?
by TMSupport
08 May 2020, 11:20
Forum: File Services
Topic: NFS service issues at NAS startup
Replies: 42
Views: 2994

Re: NFS service issues at NAS startup

Since you are running TOS4.1.21, the online TOS installation would be TOS4.1.23, it's better to download the installation package for 4.1.21 first https://dl.terra-master.com/cn/TOS_A1.0_Install_ARM_4.1.21_2002271849.ins, and re-install your TOS with only one hard drive, and choosing " Manually down...
by TMSupport
08 May 2020, 11:16
Forum: Initialization
Topic: F2-210 whistling/whining
Replies: 5
Views: 452

Re: F2-210 whistling/whining

Please contact us at support@terra-master.com with your serial number and Amazon order number, we will replace you with a new one.
by TMSupport
07 May 2020, 15:23
Forum: New Features Wanted
Topic: F2-210 features wanted
Replies: 7
Views: 661

Re: F2-210 features wanted

The Amazon S3 and BackBlaze B2 apps are available in the X86 NAS models. Yours is an entry-level RAM NAS, and these apps are not available. Please go to TOS Application and install the CloudSync app and use the available integrated could sync app’s. .
by TMSupport
07 May 2020, 15:22
Forum: TOS Update
Topic: F4-220 TOS upgrade failed, can't login to TOS
Replies: 3
Views: 1240

Re: F4-220 TOS upgrade failed, can't login to TOS

Hi, you can reinstall your TOS to fix it, please see the instructions below: 1. power off your device and pull out all the hard drives 2. power it on and run TNAS PC 3. check your device and click Login 4. insert all your hard drives back and click retry 5. select "install a new TOS system" ( please...
by TMSupport
07 May 2020, 15:19
Forum: VirtualBox
Topic: VirtualBox Virtual Machine is online now in TOS APP center
Replies: 6
Views: 577

Re: VirtualBox Virtual Machine is online now in TOS APP center

Hi, please upload the iso file to your TNAS first, and the click start, and choose the directory. If the iso file is saved under public, then the directory should be /mnt/md0/pubilc .
virtual2.png
virtual1.png
by TMSupport
07 May 2020, 14:55
Forum: Others
Topic: Amazon S3 Sync
Replies: 7
Views: 614

Re: Amazon S3 Sync

Hi, could you please contact us support@terra-master.com, we will ask our engineer to have a remote session to check this issue.
by TMSupport
07 May 2020, 14:50
Forum: File Services
Topic: SFTP without SSH
Replies: 9
Views: 617

Re: SFTP without SSH

Hi, as for the permission of SSH access, you can uncheck the box "allow SSH access" as the following picture shows when creating or editing the user, then the user could not SSH access your TNAS. SSH.png With FTP service enabled at TOS Control panel, the user could log in and access the authorized f...
by TMSupport
07 May 2020, 14:41
Forum: File Services
Topic: NFS service issues at NAS startup
Replies: 42
Views: 2994

Re: NFS service issues at NAS startup

All the settings would be lost during re-installation. Please check the following for the re-installation: Please be advised the TOS reinstallation would not erase your data unless you encounter B below. Power off the NAS, take out the HDD’s, power on the NAS. Search the NAS IP address by the TNAS P...