Search found 592 matches

by TMSupport
08 Sep 2020, 16:28
Forum: Storage Configuration
Topic: TNAS F5-420
Replies: 9
Views: 142

Re: TNAS F5-420

It's possibly the built-in boot USB is corrupted. Please follow the instructions below to burn a new one to see whether it's ok. File link: https://www.dropbox.com/s/co93n1r2hks0qh9/bzImage.zip?dl=0 Condition: centos6 system or above, a new USB hard drive with capacity over 1G 1 Extract burn usb har...
by TMSupport
08 Sep 2020, 16:24
Forum: File Services
Topic: F2-220 extremely low smb write speeds after clean installation.
Replies: 3
Views: 69

Re: F2-220 extremely low smb write speeds after clean installation.

Thanks for the feedback, we will test the transferring speed to encrypted folders on different TOS version, and get back to you.
by TMSupport
08 Sep 2020, 16:10
Forum: Initialization
Topic: F2 NAS2 going ininstallation mode - can I reuse previously working HD
Replies: 3
Views: 65

Re: F2 NAS2 going ininstallation mode - can I reuse previously working HD

The technician here will help you backup the data from the old F2 NAS2 to the new TNAS.
by TMSupport
07 Sep 2020, 16:39
Forum: FAQ & User Guides
Topic: Can't find Plex in the list after installation?
Replies: 0
Views: 70

Can't find Plex in the list after installation?

Troubleshooting Applicable model: All models If you have installed Plex, but you can’t find the app in the installation list of the App Center, you can follow the steps below to repair it manually: 1. First, download the compressed package and unzip to get the correct file "app.class.php", download ...
by TMSupport
07 Sep 2020, 14:56
Forum: Thunderbolt 3 Series
Topic: Chance from Raid 1 to 0
Replies: 3
Views: 73

Re: Chance from Raid 1 to 0

The data will be erased.
by TMSupport
07 Sep 2020, 14:55
Forum: Thunderbolt 3 Series
Topic: TD2 - Dead on arrival
Replies: 3
Views: 77

Re: TD2 - Dead on arrival

What's your computer's system, Mac or Windows? Did you install Thunderbolt 3 Driver on your Windows? Please install Thunderbolt 3 Driver first, and try the following steps: Rotate the switch’s pointer to SINGLE mode; Press and hold the reset button for about 5 seconds (until the HDD indicators turn ...
by TMSupport
07 Sep 2020, 14:37
Forum: DLNA/Multimedia Services
Topic: DLNA Media Server Missing?
Replies: 4
Views: 71

Re: DLNA Media Server Missing?

There is no DLNA Media Server for F5-221 model. It has been changed to Multimedia Server. Please install Multimedia Server, it has more powerful function than DLNA.
by TMSupport
07 Sep 2020, 14:33
Forum: Storage Configuration
Topic: Reported storage pool size
Replies: 14
Views: 279

Re: Reported storage pool size

Power outage may badly affect the HDDs which are in high speed spinning.
Please advise whether it’s ok to let our engineer has a remote session to check it. Please confirm it with email to support(at)terra-master.com
by TMSupport
07 Sep 2020, 14:19
Forum: File Services
Topic: F2-220 extremely low smb write speeds after clean installation.
Replies: 3
Views: 69

Re: F2-220 extremely low smb write speeds after clean installation.

Is it the same speed when transferring files to NAS non-encrypted folders?
by TMSupport
07 Sep 2020, 14:07
Forum: System Configuration
Topic: php session
Replies: 3
Views: 66

Re: php session

Hi, it's not an integrated app in our TOS application center, if you want to install a third party app, please check this link for more information https://www.terra-master.com/global/developer/