TerraMaster Official Forum

If you can allow a remote session from our engineer to find out the issues, that will be much appreciated! So how are you supposed to allow a remote session when you cannot access the desktop to do it? :roll: I have now reverted back to 5.1.123 and wiped the drives at least this version is pretty s...

As from TOS5, the user root is not available anymore. Your existing root user is probaly from a previous TOS4 version. After you login in SSH with your admin user (john) (ps. next time i think is better to not make this user public) try to run directly without sudo -i: /etc/init.d/nginx start But m...

We have recently provided remote support to some users who encountered failures while updating to TOS 6. These users all claimed that they were using TOS version 5.1.123 before the upgrade, but upon our verification, this was not the case. Due to not meeting the update requirements of TOS 6, they a...

Hello. Have an F5-221 I just installed the public beta on, previously running 5.1.123. NAS boots just fine, and I can SSH into it. However, no web UI. sudo -i and ran service nginx status I see the following: [DEBUG /etc/init.d/nginx status] [DEBUG 2024/03/19 13:06:09 open log file failed!! /var/lo...