Search found 6 matches

by duranoid
13 Apr 2024, 20:47
Forum: Storage
Topic: RAID ERROR in HyperCache
Replies: 39
Views: 1598
Italy

Re: RAID ERROR in HyperCache

Thank You Terramaster,

With the new update the Hypercache is working. You said that the next update would fix the bug and you did it. Compliments.

BR
by duranoid
01 Apr 2024, 17:27
Forum: Storage
Topic: RAID ERROR in HyperCache
Replies: 39
Views: 1598
Italy

Re: RAID ERROR in HyperCache

A short update. A Terramaster Engineer accessed remotely to my NAS. He spent about 30 minutes (or more) on doing some linux magics connected to the NAS via Teamviewer and SSH. Unfortunately nothing helped and he cannot re-create the Hypercache. The technician concluded his intervention by stating th...
by duranoid
27 Mar 2024, 23:44
Forum: Storage
Topic: RAID ERROR in HyperCache
Replies: 39
Views: 1598
Italy

Re: RAID ERROR in HyperCache

Ty

Sent again an email to the technical support team. Let's see.
by duranoid
26 Mar 2024, 20:05
Forum: Storage
Topic: RAID ERROR in HyperCache
Replies: 39
Views: 1598
Italy

Re: RAID ERROR in HyperCache

I've contacted the support team and we've scheduled a remote session last Friday in the window suitable for the Terrmaster engineers but nobody came and also nobody is answering to my mails. The problem is still there. As a customer I never had an experience like this before. You've to improve a lot...
by duranoid
17 Mar 2024, 21:48
Forum: Storage
Topic: RAID ERROR in HyperCache
Replies: 39
Views: 1598
Italy

Re: RAID ERROR in HyperCache

Yes the storage pool is not in sync process. I have an unique storage pool with an unique volume and I want to apply the Hyper Cache to storage one.

TY (and yes I'm reporting the error to the dev team)
by duranoid
17 Mar 2024, 15:45
Forum: Storage
Topic: RAID ERROR in HyperCache
Replies: 39
Views: 1598
Italy

Re: RAID ERROR in HyperCache

Hi,

I have the exact same error of Constantine. The Hyper Cache failed to create after the update to TOS6.

True that is a public beta but now is public so with a wide audience and not only for tech people. I hope for a fix from Terramaster.

Cheers

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