TerraMaster Forum

So I purchased the F2-212 and 2 8tb HDD that are on the recommended list. My unit arrived on 1/27/2024 and I set it up. I start to transfer data from my MyBookLive and from drives's from my PC that died Within the first week 2/12024, I received the message "The RAID in storage pool 0 has been d...

I keep seeing that TOS 6 is advertised so I clicked check for updates in my TOS and it says it's up to date

So there Live Chat is a total joke. It's offline, then around 9:30 pm it came online and this was the conversation Me: Hello - So today around 12:30 pm I got an email at work The RAID in storage pool 0 has been degraded! Please check if you have a failed drive in your RAID, or if a drive has detache...

So after I rebooted the NAS it's now Rebuilding. It's been running for over 1 hour now and only at 10% What exactly is it rebuilding? Why does it take so long? do I have a faulty system or faulty drive? Both drives say Good Health and are normal but again this is the second time in less than 2 weeks...

It's an F2-212
HDD1 temps 36C/96F

HDD2 temps 0C/32F

Both say normal

TOS 5.1
How can HDD1 temp be so high when it's idle during the day?

So I just recently purchased this system with 2 8tb drives. I've had the system since 1/27/2024 so less than 2 weeks This is the second time I've received this message The RAID in storage pool 0 has been degraded! Please check if you have a failed drive in your RAID, or if a drive has detached from ...