TerraMaster Official Forum

Terramaster support was able to help me figure this out in the chat. Resetting the operating system and re-installing plex did the trick. For those that run into the same problem, this was the solution: https://forum.terra-master.com/en/viewtopic.php?f=76&t=423. I had to set up a new plex server...

I haven't had the wi-fi adapter in the equation for about a week. I do have access to the internet via the ethernet cable (plugged into the netgear router), but it is back to requesting a password to let me access the the TNAS control panel. "Admin123", "admin", and the password ...

I went to my mom's and plugged in, via ethernet, to the netgear router (which is connected to the DZS model 1764WC ethernet WI-Fi Adapter provided by the fiber company). I can get in to the terramaster's control panel now, but still no luck getting Plex to pull up in the web browser. The network set...

Hi ccain, thanks for the help. Yes and no. The company that installed the fiber put several vertical routers throughout her house. The router that was plugged in before (which was a netgear) was still plugged in and connected to one of those vertical routers. I'm out of town for Labor Day weekend, b...

Small update but I got to the screen below. I've tried "admin" and the password for my user account. Is there a way to release an IP address or something like that?

I'm not sure I completely understand the distinction between the two, but I will try to do a better job of explaining. Before the switch to fiber, I had the TNAS desktop application downloaded on my laptop. As long as I was connected to my mother's wi-fi, I could access and open the desktop applicat...

Also, open to doing something akin to a factory reset and rebuilding the plex libraries as long as I can be sure I won't lose the files stored on the storage bays if anyone know if that's an option.

Hi, I'm really hoping someone can help me. I'm at my wits end. I have a Terramaster F2-221 NAS 2 Bay running version 4.2.40-2203011626. It's run perfectly for years. I had it hooked up via ethernet at my mom's house and my brother and sister were able to stream our movies remotely. My mom switched t...