TerraMaster Forum

it frooze again now and taking ages to boot i can still use putty

ok as soon as i enabled debug mode it crashed out and said operation failed its not showing me anything like server info or nothing on the dock bar works i can log in with ssh i rebooted and downloaded log unsure if its any good or i should wait for it to crash https://i.postimg.cc/BLkS8pvC/Untitle1...

many thanks for your reply i have forched the nas to stay awake all night by running plex on it not sure if that info will help but it did not crash the nas says all drives are heathy is there anything else i need to do to check hard drive issue ?? also how do i test memory failure ?? as i brought t...

ok thanks for the reply i have already treid the drive one at a time and the same happens sometimes it will mount 5 out of the 6 other times 1 out of the 6 the point i think i need to point out is they all work fine on a windows pc also when plugging into my other nas they all work and mount fine by...

terramaster t9-450 op system latest 6.0794 the problems thats happening now is if theres no useage after around 4-6 hrs the nas is going into some sort of sleep or hubernation or somthing i have no idea i have checked my drive setting says to allow sleep after 30 mins this has always been the case s...

ok i have already ejected the hard drive and reinsert it makes no difference i entered the command systemctl restart mountusb.service but only got this message ?? Warning: The unit file, source configuration file or drop-ins of mountusb.service changed on disk. Run 'systemctl daemon-reload' to reloa...

i am on the current update 6.0 794 tnas t9-423 i am having problems with my usb drives being reconised they worked fine upto yesterday i had to reboot the nas upon restart i plugged the usb enclosure TERRAMASTER D6-320 back in and out of the 6 it only mounted 2 drives out of the 6 i have tried safe ...

terramaster t9-423 op 6.0.794 i had problems with my nas i could not log into it it was frozen so i had to unplug the nas it rebooted but said disk one had a warning so i took it out and placed a new drive in but it would not start the repair so i tried a update from 6.0.5 or there abouts to the lat...

TMtina wrote: ↑23 Aug 2025, 22:23

Hi I have now emailed support twice and all they keep saying is to contact support via the main web page to arrange a technician to do a remote
but I have no idea how to do that the live chat does not work and all I can see is to email
Support at terra-master.com just going round in circles ??

Hello, may I ask which version of the TOS system are you using? You can refer to this link to try freeing up your storage space: https://forum.terra-master.com/en/viewtopic.php?t=6999 i am using tnas 450 -T9 450 op tos 6.0770 i have tried the link but i have already tried this i don't have a recycl...