TerraMaster Official Forum

Tricky wrote: ↑15 Mar 2024, 19:25

Thank you for your feedback. Our laboratory hasn't encountered this issue. We recommend reaching out to our technical staff during weekdays for remote assistance in identifying the cause.

Hello there, on my F5-422 the clean installation of TOS 5.0.176 does not work. Although I removed all partitions, after the installation, the second partition is only 2GB and the NAS is not available. Clean install of 4.2.40 works flawlessly. I also tried TOS 5.1.40 with no success. Can you please ...

Thank you for your feedback. We need to know more details to locate your problem.
1. Does the HHD indicator light not turn on in any scenario?
2. The NAS device is powered on without hard disks. Insert the hard drive,What is the status of HDD indicators?

You can try enabling the UPuP Discovery service. See if you can resolve the problem.
Operations: Control Panel > Discovery Service > Enable the UPnP Discovery service

You can refer to the following link
viewtopic.php?f=79&t=2342

Tricky wrote: ↑29 Jan 2024, 20:52

Tricky wrote: ↑25 Jan 2024, 22:42 No problems here, 103 to 123.

Just discovered that media server won't stay active, why does this happen on so many of the updates? One time it will be OK, and the next update will have problems!

Thanks for your feedback, we'll verify it in the lab.

Dear TerraMaster community, Thank you for your continued support and attention in the Terra Photos application. We are pleased to announce that Terra Photos 2.0 is now officially released! Terra Photos 2.0 has added many new features and fixed some issues to provide you with a richer user experience...

Terrasync Beta Windows client - TNAS-PC In settings, I cannot modify the Terrasync setting for "Files deleted Locally". When establishing a Bi-directional sync FROM pc, the files are written in my home folder (using my user access/password) on server, but are given permissions of super ad...

Thank you for your attention. The function of enabling AI face recognition will be a global configuration that only administrator users have permission to do. We will optimize it in the next version.

If you want to use another shared folder as the synchronization directory of the NAS, you can add your shared folder in the Team Folders under the TerraSync Console module in the TerraSync application. https://forum.terra-master.com/en/ext/dmzx/imageupload/img-files/7405/2c/1a/16a226bd9a0afd4b79d772...