TerraMaster Official Forum

I wish TerraMaster were more helpful.
Despite the name, it is a Chinese company, isn't it?

If you are sure you got a wrong delivery, please contact the service team for after sales service. Just find the email address from my signature. To clarify, it was not a wrong delivery, but a wrong purchase, when purchased the two models are indistinguishable if not for the "C", that at ...

When I had already two D5-300C unit, I decided to purchase another one recently on Amazon. I thought I had purchased a D5-300C, but I received a D5-300 instead. Initially I did not mind because I have never used the RAID option on drive 1 and 2 of the D5-300C. Also the D5-300C has its own issues, wi...

May I know how slow? 1MB/s, 10MB/s, 100MB/s? D5-300 is a quite old model which was released 6 years ago, it could not be a design issue. If your speed is extremely slower than the normal value (100MB~200MB/s), that could be something wrong. Please refer to the following guide for troubleshooting. h...

I am using Ubuntu Linux and I have both D5-300C (2 of them) and D5-300 (1 unit), therefore I can easily compare these 2 aesthetically similar but technically very different models. All D5-300C and D5-300 are fitted with the same model Hitachi 6TB drives. All are used as JBODs (D5-300C raid to disks ...

I confirm that I have the same problem. The D5-300 is so slow that it is practically unusable. I think the problem is due to the fact that USB access is multiplexed to one device for all the 5 drives. Accessing one drive at a time is slower than with a D5-300C (that has a different controller), stil...