TerraMaster Forum

I've updated my T6-423 today, so far I have not yet seen any issues.

Device = T6-423 After updating to 7.0.0746 every time I log into the GUI I get a message "failed to retrieve data" showing at the top of the screen. File manager wont load "502 Bad Gateway nginx/1.18.0 (Ununtu)" everything else (e.g. jellyfin) seems to work, all disks show fine i...

T6-423 - updated no visible issues
Photos/apps all working as expected.

T6-423 showing "operation failed" after downloading and installing the update (cant upload a screenshot as my work PC wont allow me to use your image host) UI buttons at the top now un-responsive. about 5 minutes later pop-up on the UI saying update successful. device then logged me out. u...

Thankyou

CursaYang wrote: ↑22 Apr 2026, 16:47

mnewland wrote: ↑22 Apr 2026, 00:36

If the photo thumbnail is not displayed, try regenerating the thumbnail.

sorry to ask but how do I regenerate all thumbnails?

[/quote]
In fact, only photos that have been indexed by the TOS will appear in Photos.
[/quote]

I have re-indexed all my photos on the NAS - in photos im currently now not seeing any thumbnails.
should i go to the index directories - remove them re-add and let it start indexing again?

[/quote] Our internal testing shows that uploading video files several gigabytes in size on Android system phones does not cause TNAS Mobile to crash. Can you consistently reproduce this issue? What is the specific size and format of the uploaded video? [/quote] the video was 6.4gb in size and an .MKV

TMzethar wrote: ↑17 Apr 2026, 16:15

just an FYI the new version of the app seems to crash when trying to upload video files that are several GB in size

phone = Xiaomi 15 Ultra
Android 16
OS = Hyper OS 3.0.9.0

i uploaded some more images from my phone to test - images im seeing in photos are still several months old - nothing new is showing