Search found 8 matches

by Fetrovsky
26 Aug 2023, 06:42
Forum: Network
Topic: Can't log in as admin
Replies: 9
Views: 5331
United States of America

Re: Can't log in as admin

Yes. Apparently, admin is no longer a user in TOS 5, so you need to use a normal user with admin privileges.
by Fetrovsky
01 Jul 2023, 04:33
Forum: Network
Topic: Can't log in as admin
Replies: 9
Views: 5331
United States of America

Re: Can't log in as admin

Gremlin wrote: 01 Jul 2023, 04:31 Read up on variations in use of admin and root accounts between tos4 and tos5.
Thanks for the pointer. Will take a look.


- Daniel
by Fetrovsky
01 Jul 2023, 03:18
Forum: Network
Topic: Can't log in as admin
Replies: 9
Views: 5331
United States of America

Re: Can't log in as admin

I was able to log in as my regular user. I have restarted the NAS several times (about 5) and I still can't log in as admin. When I look at the user list, admin isn't there. If I try to create a user with name "admin" or "Administrator", the system won't let me and will give me t...
by Fetrovsky
30 Jun 2023, 23:25
Forum: Network
Topic: Can't log in as admin
Replies: 9
Views: 5331
United States of America

Re: Can't log in as admin

[at=TMroy post_id=28124 time=1688090303 user_id=1656][/at] Thank you for the suggestion. I'm in the process of trying that, but since I tried several times and the "Verification Code" never seems to work, I need to give it a day or two of rest in order to go back to the normal login and be...
by Fetrovsky
30 Jun 2023, 23:16
Forum: Network
Topic: Can't log in as admin
Replies: 9
Views: 5331
United States of America

Re: Can't log in as admin

Yes, I updated to 5.1 (the watermark says 5.1.24-00324). And I am trying to log in as "the user called admin" and not "a user who is admin".

Thanks,


- Daniel
by Fetrovsky
29 Jun 2023, 22:49
Forum: Network
Topic: Can't log in as admin
Replies: 9
Views: 5331
United States of America

Can't log in as admin

Hello, I can't log in as admin. The system is rejecting my password, and I know it's correct because I use Google's password manager to save it. I can log in as normal user but not as admin. When I try to reset the password, I get a message saying "user does not exist". What can I do to re...
by Fetrovsky
15 Mar 2023, 08:14
Forum: Security
Topic: Can't log in
Replies: 2
Views: 2310
United States of America

Re: Can't log in

Thank you. I'll definitely check that. After a day of letting it rest, it stopped asking for the verification code, and login+password allowed me to log back in.

Thanks!


- Daniel
by Fetrovsky
13 Mar 2023, 04:21
Forum: Security
Topic: Can't log in
Replies: 2
Views: 2310
United States of America

Can't log in

Hello, I'm trying to log in (I just reset my password) using the web, and I'm getting "Verification code error". I've already restarted the NAS to see if I can get the verification code prompt to go away, but it still asks for it. I've tried multiple times, but I can't get the log in to ac...

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