TerraMaster Official Forum

Hi, my initial comments after successfully updating: a. T12-450, took less than 20 minutes b. F5-221, took less than 30 minutes 0. Initially, the update did not work. Shut down and restarted the 2 devices and worked smoothly. 1. Updated OS (TOS) from 5.1.67 to 5.1.123 using this file https://downloa...

Thanks for recognizing this: "I'm sorry that my previous judgment may have been incorrect."
As indicated, I will contact support via email.
Thanks.

The link provided above is a link to a guide containing instructions about "How to delete all hard disk partitions". Are you serious?

Which information would you like to know?

Folder is still unaccessible. Can not manage permissions through TerraMaster because is not visible.even though windows explorer and plex can see it.

Hi Roy. Thanks for your reply 1a. Current TOS is 5.1.67-00214 Upgraded from 5.0 to 5.1 at the beginning of the year (approximately). When I did this, I lost a complete hard drive (14tb). Contacted support and they managed to access my HDD through a TeamViewer or remote session. They said the HDD was...

Just noticed. The missing folder "work-5" is also visible through Plex (If I try to add folders to a library)

Thanks.

"Work-5" (in volume 3 is not visible in the graphs from terramaster)
BUT - the systems recognise a folder with a similar name already exists in volume 3

Appreciate any help.
Thanks!!

Just noticed I can see the folder through Windows Explorer but I can not access it .." Is not accessible... A device attached to the system is not functioning")

Hi. Just came back from Holidays to find my Terramaster was updated. I can not see some of the folders, and tried this guide https://forum.terra-master.com/en/viewtopic.php?f=24&t=3003 ("Please go to Control Panel> Shared Folder> Advanced Setting, restore shared folders to volume 1" wh...