Search found 109 matches

by TMtina
07 May 2024, 09:10
Forum: CloudSync
Topic: cloudsync not working
Replies: 5
Views: 208

Re: cloudsync not working

oscar1412 wrote: 06 May 2024, 22:33
Please contact the customer service on the official website to schedule an engineer to check it remotely for you.
by TMtina
29 Apr 2024, 19:14
Forum: Network & Remote Access
Topic: Tnas Online & remote access - cant create TNAS ID
Replies: 1
Views: 201

Re: Tnas Online & remote access - cant create TNAS ID

Please check whether the network connection of your NAS is normal and try to restart the NAS.
by TMtina
29 Apr 2024, 19:10
Forum: System Configuration
Topic: Impossible to download app
Replies: 1
Views: 281

Re: Impossible to download app

What is your TOS version? Please check whether the network connection of your NAS is normal and try to restart the NAS.
by TMtina
10 Apr 2024, 21:25
Forum: Terra Photos
Topic: Unnamed people
Replies: 1
Views: 134

Re: Unnamed people

We will feedback your question.
by TMtina
10 Apr 2024, 21:21
Forum: Others
Topic: ClamAV can not enable real time protection
Replies: 3
Views: 306

Re: ClamAV can not enable real time protection

We will verify this issue.
by TMtina
04 Apr 2024, 17:16
Forum: Storage
Topic: How to extend LUN on F2-212
Replies: 5
Views: 266

Re: How to extend LUN on F2-212

You need to edit the capacity of the volume corresponding to the LUN first (Control Panel->Volume), and then modify the capacity of the LUN.
by TMtina
04 Apr 2024, 12:15
Forum: Initialization
Topic: F4-210 - No WebUI access after factory reset
Replies: 1
Views: 165

Re: F4-210 - No WebUI access after factory reset

Try clearing the browser cache and trying to access the web interface again. You can also try using another browser.
by TMtina
04 Apr 2024, 12:11
Forum: File Services
Topic: Unziping, Copying and Transfering to Another NAS
Replies: 31
Views: 1324

Re: Unziping, Copying and Transfering to Another NAS

SopraNo3 wrote: 04 Apr 2024, 06:48
What format is the compressed package you need to decompress? Is there a prompt message on the page when you fail to decompress?
by TMtina
02 Apr 2024, 08:50
Forum: CloudSync
Topic: How do you configure Google drive or OneDrive
Replies: 31
Views: 2535

Re: How do you configure Google drive or OneDrive

Newboy wrote: 02 Apr 2024, 06:39
Please contact the online customer service on the official website and make an appointment with an engineer to check it remotely for you.
by TMtina
23 Mar 2024, 16:37
Forum: Lounge and Boast
Topic: Transfer data from USB Drive to NAS
Replies: 6
Views: 296

Re: Transfer data from USB Drive to NAS

How was your USB drive used before? What file system was it?

Go to advanced search