TerraMaster Official Forum

Please contact online customer service to make an appointment for an engineer to check it remotely for you.

If CloudSync fails to display the configuration information after update, clearing the browser cache may be necessary. If you created a task to upload from TNAS to Dropbox before the update, you cannot recreate the task because your local directory has already been selected by another task, and the ...

Dear TerraMaster Users, We appreciate your ongoing support and attention to the CloudSync application. We are pleased to announce that CloudSync 3.0 is now officially released! In order to provide you with a superior cloud drive synchronization experience, we have addressed and optimized the followi...

You need to clear your browser cache after updating CloudSync.

Thank you for your feedback, we will verify it. Which version of the application is you currently using? If you want to update the app, here is the download link for version 3.2.31: https://download2.terra-master.com/TNAS ... 3.2.31.apk

What is your docker version? Try to reinstall it.

Hello, your backup destination space may not be enough. The specific reason must be sent a log to be clear. Please send us a log to check.

[at=bretwashere post_id=30229 time=1696823774 user_id=7004][/at] Hello, I'm sorry that I don't quite understand what "it just locks up and doesn't transmit the files" means. Can you describe it more clearly? What is your iOS and TNAS mobile 3 version? I can find the problem as quickly as p...