TerraMaster Official Forum

Terra Photo: This version 2.0.13 requires the system to be TOS 5.1.123, so you need to upgrade the system version

Applicable Version TOS 5 Applicable Models All TNAS models (excluding F2-210 and F4-210 models) Symptoms When selecting TNAS shared folders, the Emby application displays an error. Cause of the Issue The shared folder added to Emby does not have the necessary permissions for the media user group So...

Applicable Version: TOS 5 Applicable Models: All TNAS Models (excluding F2-210 and F4-210 models) Symptoms: Plex cannot scan files after adding media library files. Cause of the Issue: The shared folder added to Plex does not have the necessary permissions for the media user group. Solution: 1.Plea...

If the capacity is in "other", it is likely to be a snapshot.
You can log in to ssh and run du -sh /Volume1/*
to view the volume 1 folder's occupied capacity.

Can you provide a screenshot of the storage pool for review?

You want to log in to WebDAV through the internet, right?
That requires you to map the port of WebDAV on the router.

It can be opened. Can you provide a screenshot for viewing?

Thank you for your feedback. We have already passed it to our product colleagues.

Have you tried searching for the IP address of the NAS using the TNAS PC? Can you search for it normally?

I was looking at my Tnas and I noticed my drive was filling up. I looked at the device detail and saw that "other" is almost 11 gigs. I looked on the forum and tried a few things such as reenabling snapshots and removing them. I even SSH'd into the system and found some old snapshots. I t...