Search found 4 matches
- 19 Nov 2021, 18:16
- Forum: Thunderbolt 3 Series
- Topic: Big Sur 11.6.1 M1 Mac - Install does not work!
- Replies: 9
- Views: 3232
Re: Big Sur 11.6.1 M1 Mac - Install does not work!
Still can we have a remote check, we do have customers using M1 Big Sur 11.6.1 and the D5 works well with it. There should be some configuration being ignored and we will able to troubleshoot and fix at the remote session. Could you please reply to the support team with your TeamViewer ID and PW?
- 09 Oct 2021, 14:43
- Forum: USB Series
- Topic: D5-300 - Recover data off the disks
- Replies: 4
- Views: 2865
Re: D5-300 - Recover data off the disks
Thank you for contacting TerraMaster. Just checked with the US tech support about your case, your D5-300 was purchased in Dec 2017 and it has passed the 2-year warranty. The automatic power cycling issue indicates your D5-300 should have been hardware failed and this problem should be caused by the ...
- 24 Feb 2021, 12:17
- Forum: Multimedia
- Topic: Need latest Plex to fix the DDoS attack bug
- Replies: 35
- Views: 12746
Re: Need latest Plex to fix the DDoS attack bug
We are working with Plex and a new version addressing the potential DDoS amplification issue shall be available in this week.
- 04 Dec 2020, 14:37
- Forum: Thunderbolt 3 Series
- Topic: Apple Silicon (M1 SOC) Support
- Replies: 31
- Views: 18008
Re: Apple Silicon (M1 SOC) Support
The compatibility issue with Mac OS Big Sur was already resolved, and the Quick Installation Guide on TerraMaster official website has been updated: https://start.terra-master.com. The Thunderbolt 3 RAID Manager Pro should be working well with the new M1 systems. Did you already try it? Please let u...