TerraMaster Official Forum

TerraMaster finally resolved this issue with a firmware/OS update after 6 months. if you update to TOS 4.2.39 it resolves most domain join and user/group account issues. the sync still takes a while. but it does work. I bought 5 of these thing for remote offices because Terramaster had 10GB ethernet...

Any update on when the Domain Users and Groups displaying "No Data" Issue will be fixed?

in the new build the LDAP/Domain Join is broker even worse the the previous release. now it wont even join a domain and LDAP is broken. prior to this, it would join a domain, but got "NO DATA!" errors for domain users and groups. I have been complaining about this since 4.2.28. but i don't...

I have been posting about this and trying to get support for months. it doesn't seem like anyone is working to resolve the issue. just tried the latest beta 5.0.72 and domain join is even more broken that the previous releases. had i know these were devices suck so bad a domain/LDAP i would have bou...

here are the screen shots from my domain snowing the NAS devices have joined the Domain. the second screen shot is the AD setup in the TNAS showing that it is connected. the 3rd and 4th screen shots are the Domain Users and Domain Groups showing the "NO Data!" error.

all 5 devices connect to the Domain and i can see the computer accounts in the domain. they just cant see users or groups. i have sent pm to support(a)terra-master.com with screen shots. this is happening on TOS 4.2.28, 4.2.30, 4.2.32 and on the beta 5.0.67.

I would love to have a remote session. however I have tried reaching out to your support team and they are not available during our normal business hours. there is a 15 hour time zone difference. i am not able to do changes out side normal business hours. i am in the us/pacific time zone. if you cou...

I have 5 -F5-422 NAS devices that we purchased for file shares in our remote offices. I went through the initial setup using 4.2.30 but was unable to get the device to join the domain. in install TOS patch 1.31 and they will join the domain, but they will not update domain users or domain groups. do...