TerraMaster Official Forum

I am on update 5.1.24 and hadnt changed anything for weeks, just moving files back and fourth on the NAS. Then one day I try to batch edit files on the NAS (resizing a lot of pictures automatically) and the Windows app I was using for that stopped due to write errors on the NAS. I then tried to writ...

I need to reinstall TOS, the update to 5.1.24 broke my system and now it wont launch TOS. I was previously on I was on TOS 5.0.176. Since I cant launch TOS, I have to use Method 2 , but I have a question. During initialization, should I chose "Default" or "Custom"? I need to keep...

This update killed my TOS installation. F5-221 I was on TOS 5.0.176, manually tried to update to 5.1.24, and got an error "Update failed". I redownload the update and try again. Installation gets to 95% and stops. I wait 30 minutes and nothing happens. The NAS and SMB share are 'offline', ...

When there are urgent issues like this, Terramaster should email people who have registered their email in the app and forum. I only check this forum monthly, unless I need help, most people probably check it even less. It would be very beneficial to send emails as soon as these issues are found.

I am also having the same issue as others with excessive CPU usage causing the TOS page to be nearly unusable. I installed TOS 5 the other day, using the 5.0.135 initialization installer. Everything was going fine, until I restarted my NAS and then it seems like it decided to index all the thumbnail...

Charlie_Croker wrote: > @TerraNas2 wrote: > > > That warning can normally be ignored ( I have had to reinstall the beta a number of > times), But have a backup just in case. > > 1. Download the TOS5 image and save to desktop of your PC/Mac > 2. Shutdown NAS > 3. Pull the drives from NAS > 4. Power o...

[at=TerraNas2 post_id=19985 time=1658278435 user_id=4736][/at] In TOS 5, warning is warning, please take any warning seriously. If you receive such a warning during installation, that means there is no system partition found on your drive, or maybe your file system is corrupted, your drive is going...

[at=hopps402 post_id=8200 time=1612563966 user_id=3088][/at] This notice will be removed in future new release. BUT to avoid accidents, it is recommanded to backup data before your reinstalling. Was this warning about erasing data during custom initialization with an existing install ever fixed? I ...

kkao33 wrote: > Try to update to TOS 5 while keeping existing data on HDDs. During NAS > initialization after selecting "Custom" I got the message > "Data on hard drive(s) will be deleted! Are you sure you want to > continue?" > > Help, what is the procedure to carry out TOS 5 in...

I am wanting to upgrade to TOS 5. But I want to double check a few things before I try to upgrade. 1. "Reset to Factory Default" and installing TOS 5 only removes the user settings, but NOT user data? Correct? I do not have anywhere to backup 30TB of data so I want to make sure that I am n...