TerraMaster Forum

Yep. I did all of that countless times. 3 hours diagnosing your COMPLETELY NOT READY PRODUCT. It's going back to Amazon today. No one buys a premium product that costs $800 and accepts out of date drivers and crazy installation processes. The support team tried on this one... even saying they will T...

I just bought it from Amazon.

I don't believe this software installs properly onto 11.6.1.

And to specify the issue: - No drives are recognized by Disk Utility as JBOD devices (which would happen if the software was operating correctly). - I'm certain the device is connected properly because I connected additional Thunderbolt 3 devices to the auxiliary port on the back of the Terra-master...

Thank you. I bought TerraMaster D5 Thunderbolt 3. I don't believe this is working on anyone's Big Sur 11.6.1 (the most recent update). I'd like to hear from customers that this is successfully working on the absolute latest version of Big Sur. I have personally invested 4 hours into this. I've boote...

Why does the extension say Loaded: No... when it's clearly loaded here in the above command-line output I pasted above. More details: Version: 4.23.1 Last Modified: 3/12/21, 8:54 AM Bundle ID: com.highpoint-tech.kext.HighPointRR Notarized: Yes Loaded: No Get Info String: Version: 4.23.1, Copyright (...

Hello everyone, I'm a big purchaser of TerraMaster products ($10k++) -- but this is just a mess. I've spent 3 hours on this and I'm ready to return this product. It's just not ready for prime-time, I don't believe. TerraMaster is not keeping up speed with the necessary drivers. I follow all instruct...