Please download it from the download center of the official website.
https://support.terra-master.com/download
Search found 117 matches
- 21 May 2023, 14:46
- Forum: Update Notice
- Topic: TOS 4.2.41(ARM) is Released for Update
- Replies: 27
- Views: 10855
- 21 May 2023, 14:41
- Forum: Storage
- Topic: Repeated External Storage Device warnings with no inserted device
- Replies: 15
- Views: 8640
Re: Repeated External Storage Device warnings with no inserted device
It is not recommended that you delete the contents inside. You need to shut down the device, remove the device casing, (it is inside the device), unplug or reinsert the USB, and keep it safe after unplugging, because it will be needed for subsequent system upgrades or system installations. If you do...
- 21 May 2023, 14:30
- Forum: Update Notice
- Topic: TOS 5.1.34 (X86) is Released for Update
- Replies: 116
- Views: 577825
Re: TOS 5.1.34 (X86) is Released for update
You can go to the control panel, find the "hard disk" module, click "More" in the upper right corner, and select the "Secure Erase" to erase the partitions and all data on the hard disk.
- 21 May 2023, 14:16
- Forum: USB Copy
- Topic: Time Mismatch
- Replies: 10
- Views: 4554
Re: Time Mismatch
Look at your task configuration information, you have set up a scheduled task, please check whether you have set the execution frequency to 7 hours, if yes, the first backup will be executed from 00:00, and the next execution time will be at 7 hours.
- 21 May 2023, 13:54
- Forum: Storage
- Topic: Moving existing drives from one f5-221 to another f5-221
- Replies: 1
- Views: 422
Re: Moving existing drives from one f5-221 to another f5-221
Please turn off your new device, then insert the old hard disk into the new device and turn it on, use TNAS PC to search the IP of the device, and then you can use the previous system.
- 03 May 2023, 18:59
- Forum: System Resources
- Topic: System Event: Hard drive is overheated
- Replies: 7
- Views: 2013
Re: System Event: Hard drive is overheated
You can go to the control panel to view the system overview, and you will know which hard disk has the highest temperature. You can also click on each hard disk to see the temperature in the hard disk drop-down list.
- 03 May 2023, 18:54
- Forum: System Update
- Topic: Tos 5.0.176 to 5.1.24 upgrade cause F5-421 to fail to boot.
- Replies: 1
- Views: 857
Re: Tos 5.0.176 to 5.1.24 upgrade cause F5-421 to fail to boot.
Please contact our technical support to provide specific information. If necessary, we can provide you with remote technical support.
- 03 May 2023, 18:50
- Forum: System Configuration
- Topic: Gateway get's updated wrong (even when set to manual settings)
- Replies: 1
- Views: 423
Re: Gateway get's updated wrong (even when set to manual settings)
May I ask if you reproduce this phenomenon, is it irregular?
- 27 Apr 2023, 11:37
- Forum: Snapshot
- Topic: Understanding Snapshots
- Replies: 6
- Views: 2111
Re: Understanding Snapshots
Yes, it is reasonable to restore the snapshot of a single file directly in the snapshot folder. As for the permissions and space occupied in file management, we will verify and discuss this issue. @snapshot is just a soft link for users to view snapshot files. The version inside only gives read-only...
- 25 Apr 2023, 10:54
- Forum: Snapshot
- Topic: Understanding Snapshots
- Replies: 6
- Views: 2111
Re: Understanding Snapshots
1. The snapshot application does not support restoring individual files in the snapshot. 2. No additional space is taken up when using the snapshot application to restore the entire snapshot. 3. In the file management, the files copied and pasted from @snapshot are physical files, which will occupy ...