Search found 117 matches

by TMnorah
21 May 2023, 14:46
Forum: Update Notice
Topic: TOS 4.2.41(ARM) is Released for Update
Replies: 27
Views: 10273

Re: TOS 4.2.41(ARM) is released for update

Please download it from the download center of the official website.
https://support.terra-master.com/download
by TMnorah
21 May 2023, 14:41
Forum: Storage
Topic: Repeated External Storage Device warnings with no inserted device
Replies: 15
Views: 8596

Re: Repeated External Storage Device warnings with no inserted device

It is not recommended that you delete the contents inside. You need to shut down the device, remove the device casing, (it is inside the device), unplug or reinsert the USB, and keep it safe after unplugging, because it will be needed for subsequent system upgrades or system installations. If you do...
by TMnorah
21 May 2023, 14:30
Forum: Update Notice
Topic: TOS 5.1.34 (X86) is Released for Update
Replies: 116
Views: 576785

Re: TOS 5.1.34 (X86) is Released for update

You can go to the control panel, find the "hard disk" module, click "More" in the upper right corner, and select the "Secure Erase" to erase the partitions and all data on the hard disk.
by TMnorah
21 May 2023, 14:16
Forum: USB Copy
Topic: Time Mismatch
Replies: 10
Views: 4531

Re: Time Mismatch

Look at your task configuration information, you have set up a scheduled task, please check whether you have set the execution frequency to 7 hours, if yes, the first backup will be executed from 00:00, and the next execution time will be at 7 hours.
by TMnorah
21 May 2023, 13:54
Forum: Storage
Topic: Moving existing drives from one f5-221 to another f5-221
Replies: 1
Views: 411

Re: Moving existing drives from one f5-221 to another f5-221

Please turn off your new device, then insert the old hard disk into the new device and turn it on, use TNAS PC to search the IP of the device, and then you can use the previous system.
by TMnorah
03 May 2023, 18:59
Forum: System Resources
Topic: System Event: Hard drive is overheated
Replies: 7
Views: 1981

Re: System Event: Hard drive is overheated

You can go to the control panel to view the system overview, and you will know which hard disk has the highest temperature. You can also click on each hard disk to see the temperature in the hard disk drop-down list.
by TMnorah
03 May 2023, 18:54
Forum: System Update
Topic: Tos 5.0.176 to 5.1.24 upgrade cause F5-421 to fail to boot.
Replies: 1
Views: 838

Re: Tos 5.0.176 to 5.1.24 upgrade cause F5-421 to fail to boot.

Please contact our technical support to provide specific information. If necessary, we can provide you with remote technical support.
by TMnorah
03 May 2023, 18:50
Forum: System Configuration
Topic: Gateway get's updated wrong (even when set to manual settings)
Replies: 1
Views: 413

Re: Gateway get's updated wrong (even when set to manual settings)

May I ask if you reproduce this phenomenon, is it irregular?
by TMnorah
27 Apr 2023, 11:37
Forum: Snapshot
Topic: Understanding Snapshots
Replies: 6
Views: 2036

Re: Understanding Snapshots

Yes, it is reasonable to restore the snapshot of a single file directly in the snapshot folder. As for the permissions and space occupied in file management, we will verify and discuss this issue. @snapshot is just a soft link for users to view snapshot files. The version inside only gives read-only...
by TMnorah
25 Apr 2023, 10:54
Forum: Snapshot
Topic: Understanding Snapshots
Replies: 6
Views: 2036

Re: Understanding Snapshots

1. The snapshot application does not support restoring individual files in the snapshot. 2. No additional space is taken up when using the snapshot application to restore the entire snapshot. 3. In the file management, the files copied and pasted from @snapshot are physical files, which will occupy ...