TerraMaster Forum

TMSupport wrote: ↑05 Aug 2021, 14:04 TD2 Thunderbolt3 Plus supports four RAID modes:RAID0/RAID1/JBOD/SINGLE.
None of these 4 RAID modes be formed successfully? Or there is only a problem with the RAID1 model.

Hello,

I've tried all modes and the hard drives spin up but nothing is recognized on the computer.

TMSupport wrote: ↑02 Aug 2021, 10:45 Please try again following the steps. First install the device with the hard disk, connect it to the computer, then turn it on, and then switch the RAID button. Finally press the Reset button for 5 seconds.

Any other suggestions to get this working? Else, i'll return these today.

Thank you,

The drives are spinning and status lights on front of the DAS are green. They never flash red, even after holding reset for 5-10 seconds.

TMSupport wrote: ↑02 Aug 2021, 10:45 Please try again following the steps. First install the device with the hard disk, connect it to the computer, then turn it on, and then switch the RAID button. Finally press the Reset button for 5 seconds.

Hello,

I've just tried this and had no change.

Hello, I just purchased a new TD-2 Thunderbolt 3+ and am having issues getting the drive to mount on my Mac (2019 MBP 16" with OSX 11.5.1). Steps taken so far (following instructions): I installed 2 drives into TB-2 Thunderbolt 3+ (drives are 8GB WD-RED Plus WD80EFBX) Switched mode to Raid 1 Po...