TerraMaster Forum

First I wrote sometimes with a Meja from Terra-Master. She told me to send the NAS to the named address.
But for a few weeks I got no more answer, not even a read receipt .....
Very mysterious ...

Hi,
I'm a little bit frustrated. I wrote with [email protected] und now I should send the defective device to
WEIXING WU NT BY SEA
Dieselstr. 14-16
42489 Wülfrath
I did this and today the packet came back as not deliverable .....
It's a little bit amazing .....
Reg. Thomas

Hi, after about 1 h the error unfortunately reappers ....
I pulled out the power plug again and powered up the device this morning again.
Then I generated the system-log. Shall I send it to you to the email below or shall I post the log here?

Hi, thanks for the reply! The S/N is 191201688 I turned the TNAS completely off yesterday (also pulled out the power plug). Now I plugged it in and started it again und till now it runs without problems .... Maybe it needs some powerless time .... I will watch them and write again when there's somet...

Hi, since last weekend my F4-210 permanently shuts down und restarts after about 10 min. Then it is about 10 min online, then shuts down again.
When it is online, everything is ok, no errors, no messages....
What to do? The TNAS is about 1,5 years old.
Yours Theo