TerraMaster Official Forum

1 month since the last post ought to be enough to check the logs and bring up a solution or at least some workaround, do you agree? Considering that even with virtually *nothing* running - SMB shares, Containers, Docker, network services, I'm almost sure that the issue could be related to the way th...

If you have the same issue, then just follow the guidance offered by our team and troubleshoot the issue. The hard drive hibernation feature has been verified multiple times in our lab. I have a device in my home, hibernation working perfectly with the latest version 4.2.30. Sorry but it is still n...

Sorry but your verification is unaccurate because it is not working as expected. To clarify a little bit, I'll describe my system - 1st volume: 1 SSD installed in 1st tray position. - 2nd volume with 3 HDD Toshiba enterprise, RAID 5. This has 1 SMB file share configured where I backup once a day fil...

I'm afraid you need to take a look at: Would anyone be able to check whether their HDDs are sleeping when using the smart fan setting on this newest update? Mine don't appear to be. I hadn't installed any new apps or changed any settings that'd prevent the drives from sleeping (except for changing t...

Would anyone be able to check whether their HDDs are sleeping when using the smart fan setting on this newest update? Mine don't appear to be. I hadn't installed any new apps or changed any settings that'd prevent the drives from sleeping (except for changing the fan from low to smart), but it easi...

Hi,

HDDs not sleeping again after updating to 4.2.28 + Patch 1.31!
No matter what is configured either fixed fan speed (low | medium | high) or automatic which was working until 4.1.18, HDDs do not enter sleep mode.

addx972 wrote: ↑01 Dec 2021, 23:55 the only way to make the hard drives sleep is to put the fan on low

Thanks @addx972!
I can confirm that configuring fan speed to low enables HDDs to enter sleep mode.

@Terramaster, until 4.2.16 HDDs were also put to sleep with "Smart fan" setting.

Hi,

Mine's are Toshiba enterprise SATA drives that were "Sleeping" correctly on my F4-220 after 30 min idle, until version 4.2.16.
After that version, they are running 24/7.

Thanks

Hi everyone, Thanks for your inputs. Indeed, a week have passed since the update to 4.2.18 & patch but my disk are still running 24/7. Right after the update, in the first 2 or 3 days I even restarted, changed the "sleep" configuration and restarted again but the HDDs remain running al...

Hi, Since 4.2.16 my TerraMaster F4.220 do not put HDDS to sleep after the configured "idle" time in General Settings \ Hardware and Power \ Hard Drive Sleep. This device is now with 4.2.18, TOS_PATCH_X64_1.18. Tried to change the idle time out from 30 minnutes, to 1 hour, 2 hours and none ...