TerraMaster Official Forum

Is there detailed step by step to disable my TerraMaster F4-422 from being online my device has been hit with ransomware a few times now

I would wait for someone who knows what they are talking about to log-on as he is no help at all also @TMroy posting a rude message then editing it only works if my print screen button doesn't work

@TMroy what are you talking about read back what did i say that was different you are a very rude little man.

@TMroy are you kidding me WHAT a thing to say to a user that has done everything a user can do apart from not connect your device to my router. My port isnt 8181 i have ddos protection on i also have automatic IP block on and set very low only 4 attempts it then locks the ip out i have antivirus on ...

Really disappointed in terramaster with this i have lost so much stuff & memories due to this attack and not even an apology what a joke, the attack is clearly not a user issue its a security issue on your end but we pay for it. 1.Install good anti-virus software (The ones you have on the app st...

My TNAS was up to date and i still got attacked with a text document telling me to follow the instructions to unlock it so i have Just lost years of family photos all my personal documents and work files. And your best answer for this is more or less unplug it from the internet restore it back to fa...

I have 2x Seagate 4 TB IronWolf 3.5 and they are brand new got them along with the TNAS and they are reading healthy i sent support an email along with a small sample file that way they can see exactly what is going on sort of thing.

Thanks for the reply i can confirm if i convert my videos to H264 they work fine but i have far to many videos for that to be an option and it would take forever, i also tried a few other apps like Emby server same issue as plex cpu 100% and dosnt play well dlna works fine. All the videos i have are...

Hey can anyone help me out i have got loads of films that refuse to play i use plex below are 2 examples the one on the left works fine the one on the right maxes out the cpu and doesn't play properly can anyone shed any light on this both are mkv files.

Swapping the drives around did the trick