Search found 9 matches
- 19 Apr 2023, 04:21
- Forum: File Services
- Topic: Unable to use file explorer to find TNAS
- Replies: 6
- Views: 1365
Re: Unable to use file explorer to find TNAS
I have the same problem too. Initially it worked , I was able to transfer huge files. Then it can't find it anymore. that was more than a year ago.Since then I have been trying to get help from terramaster in the chat , but unsuccessful in resolving the problem with their advise. In order for me to ...
- 29 Jun 2022, 07:25
- Forum: New Features Wanted
- Topic: Deadbolt Decryption efforts by TerraMaster
- Replies: 6
- Views: 2440
Deadbolt Decryption efforts by TerraMaster
Is TerraMaster trying to find a way to help owners of thier NAS devices decrypt /recover our deadbolt ransomware infected files, like what QNAP and other data storage hardware companies are doing?
- 08 Jan 2021, 18:18
- Forum: USB Series
- Topic: TerraMaster D5-300C powering off/on randomly
- Replies: 9
- Views: 5825
Re: TerraMaster D5-300C powering off/on randomly
I finally got the replacement yesterday. It works fine so far , let see after 3 to 4 months from now. I do have to pay for the $20 shipping cost of the defective product back to them. I have lost my confidence in this product, so I'm not risking putting any new drives, or important files in them . I...
- 04 Jan 2021, 10:14
- Forum: USB Series
- Topic: TerraMaster D5-300C powering off/on randomly
- Replies: 9
- Views: 5825
Re: TerraMaster D5-300C powering off/on randomly
There were 3 other cases in the Amazon.ca forum that are identical.it seems it is a common failure of this unit , which occurs 3 to 4 months after initial use. This problem does not only corrupt the drives in it, but also damages your USB terminal, due to the random rapid powering on/off.It corrupte...
- 04 Jan 2021, 09:51
- Forum: USB Series
- Topic: TerraMaster D5-300C powering off/on randomly
- Replies: 9
- Views: 5825
- 02 Jan 2021, 11:38
- Forum: USB Series
- Topic: TerraMaster D5-300C powering off/on randomly
- Replies: 9
- Views: 5825
- 31 Dec 2020, 07:58
- Forum: USB Series
- Topic: TerraMaster D5-300C powering off/on randomly
- Replies: 9
- Views: 5825
- 23 Dec 2020, 19:40
- Forum: USB Series
- Topic: TerraMaster D5-300C powering off/on randomly
- Replies: 9
- Views: 5825
Re: TerraMaster D5-300C powering off/on randomly
Check whether the power supply is correct or try to install one other hard disk (except for 5 8TB WD) in the D5_300c machine and whether it still be power off/on randomly? I did that already. I use the provided USB C cable and power supply. I also tried different drives 4TB, 3TB, 1TB..WD/Seagate/HG...
- 22 Dec 2020, 12:05
- Forum: USB Series
- Topic: TerraMaster D5-300C powering off/on randomly
- Replies: 9
- Views: 5825
TerraMaster D5-300C powering off/on randomly
Bought this from Amazon,have own this unit for about 4 months now. Initially it work fine , no issues with it. I connected it to my Terra master NAS F2-210. After about 3 months ( pass the return window date) the unit, started acting weird, I cannot finish transferring files to it because it started...