Search found 542 matches

by TMRyan
Yesterday, 10:27
Forum: Backup and Restore
Topic: Factory refresh
Replies: 1
Views: 47

Re: Factory refresh

Under normal circumstances, only the system partition will be cleared, and the data of the data partition will not be cleared.
However, for your data safety, it is recommended that you back up the data before restoring to the factory settings.
by TMRyan
Yesterday, 10:24
Forum: Network & Remote Access
Topic: Web Logout Successful! in logs
Replies: 12
Views: 417

Re: Web Logout Successful! in logs

Did you open tnas.online, ddns, web server, vpn, etc.? There should be a log of successful login in the log dozens of minutes before displaying "Web Log Out Successful!". When viewing the log, you can export the log to see the specific time and all the logs within a certain period of time.
by TMRyan
Yesterday, 07:44
Forum: Backup and Restore
Topic: USB Copy doesn't copy sub-folders
Replies: 5
Views: 78

Re: USB Copy doesn't copy sub-folders

It looks like the task is not completed. Have you checked whether your copy task shows completion?
by TMRyan
09 Oct 2021, 21:58
Forum: TOS Update
Topic: TOS 4.2.16 is released for update!
Replies: 43
Views: 2241

Re: TOS 4.2.16 is released for update!

{L_BUTTON_AT}deejc
Hi,
Did you change the time zone after setting up the backup plan?
Maybe we can get the answer from tomorrow's backup results.
by TMRyan
30 Sep 2021, 09:24
Forum: Network & Remote Access
Topic: SSH to F2-221
Replies: 4
Views: 568

Re: SSH to F2-221

Hi,
Our policy has changed. You can only log in as the super administrator user set when installing the system, and then use the

Code: Select all

sudo -i
command to switch to the root user
by TMRyan
24 Sep 2021, 07:32
Forum: Hardware & Accessories
Topic: Rsync stuck on preparing
Replies: 4
Views: 136

Re: Rsync stuck on preparing

Have you enabled the Rsync server and added authorized directories in the file service of the control panel?
by TMRyan
17 Sep 2021, 22:47
Forum: TOS Update
Topic: cannot connect to TOS via web
Replies: 12
Views: 2068

Re: cannot connect to TOS via web

Hi,
The following content should help you: viewtopic.php?f=75&t=921
by TMRyan
11 Sep 2021, 18:36
Forum: Thunderbolt 3 Series
Topic: D5-330/TB3 driver & MacOS 11.5.2
Replies: 7
Views: 1283

Re: D5-330/TB3 driver & MacOS 11.5.2

Hi,
Is it possible to use another MAC of the same system to try?
The following content may be helpful to you: viewtopic.php?f=66&t=2414
by TMRyan
11 Sep 2021, 18:06
Forum: System Configuration
Topic: Help! F2-210 double disk - system can't find!
Replies: 6
Views: 530

Re: Help! F2-210 double disk - system can't find!

Hi, You can refer to the following to troubleshoot the problem: https://forum.terra-master.com/en/viewtopic.php?f=75&t=2250 Has the system been updated before the vacation? Can the power button be used normally? You can see if the following content meets: https://forum.terra-master.com/en/viewtopic....
by TMRyan
11 Sep 2021, 17:43
Forum: System Configuration
Topic: Firewall UI: config failed msg if not "All IP"
Replies: 10
Views: 1543

Re: Firewall UI: config failed msg if not "All IP"

Hi,
Our permission rules are for the type of access protocol. Do you want to allow only certain ports of TCP or UDP for a certain IP?