TerraMaster Official Forum

Is your network still working to download apps? May I know your TNAS model and TOS version?

The system has activated the default automatic logout feature, with a 5-minute timeout. If there is no activity within this period,the system will log out automatically,disabing the stay logged-in function. Adjust the timeout duration or disable automatic logout to retain the stay logged-in option. ...

We don't have any purchase method applicable to your area. Maybe you can ask customer service in the WiFi store of your shopping platform.

You can try to check your network or download a different image. What image did you fail to pull?

golgoth wrote: ↑08 May 2024, 22:17

Is it normal to use before updating TOS6? If you put the fan on full speed, will the temperature stay this high?

What is your TOS version, application version, number and size of files? Is it convenient for us to check it for you remotely?

If your array is corrupted, TNAS will beeped and TOS will notify you that the array has been degraded.
If you want to check the file system, you can refer to the following to see if there are any errors in the log: viewtopic.php?t=2575

What happens when you edit the media group again and set read and write permissions?

Notice from your screenshot that your SMB mount path does not contain "//", you need to enter the correct path, for example: //192.168.2.12/mnt.
Example NFS mount path: 192.168.1.12:/Volume1/Folder1
When you type a mount path, the text below the input field shows an example.

Both NAS and routers may have customized root file systems, and the mounting points for file directories may also differ. You should consult their respective vendors rather than us, as we do not know the full mounting paths for these routers and NAS devices. Their directories are not necessarily mo...