TerraMaster Official Forum

We're looking at getting a new Terramaster D5 and studying drive sizes. There was a question on how and whether we can expand the D5 Raid 5 volume if we started with smaller HDs. Say we use all 5 bays with 8TB and later on put in 14TB...can we expand the RAID volume without wiping everything out? So...

Just updating that Terramaster took care of my situation by replacing the contackerous D5 unit with a new one. So far no issues.

I agree the bad sectors may not be created by the enclosure itself but wouldn't you also agree that it seems odd that any new drive put into slot 1 is being shown as bad? These are new drives with no bad sectors to begin with. Then they start getting an increasing count and only in bay 1. As a test,...

This is going to be my 4th hard drive in this slot. Can you please help me obtain warranty service for this enclosure?

Also, I have checked the disk seating/connection to the enclosure. Not hearing anything with the drives. But whatever drive is in bay 1 is getting a lot of bad sectors. I swapped two of the drives when I nuked the RAID a while ago and it confirms the bay 1 issue.

See attached SS.

They're the Seagate Barracuda Compute 8TB models...the unit is on a shelf with adequate ventilation and isn't next to any heat producing items. I'll have to figure out how to go about requesting a warranty replacement. Thanks for the advice.

Please help me understand what is going on with my RAID: it is reporting that it is in critical state and whenever I click REBUILD it quickly fails. Attached are screenshots...

My RAID unit is eating through hard drives. Every hard drive I have put into slot 1 seems to get bad blocks within months of being added. I am on my third drive and am at wits end to this problem. I dont understand why this unit keeps eating hard drives. The HDs are all compatible and it's getting m...

I ended up nuking the entire RAID. It was painful but I still cannot determine whether any hard drive actually failed other than the bad sector count on HD 1. In researching this issue, I have come to learn that HD Mfgs expect bad sectors but a steady count should not warrant the drive inop. I have ...

Model Name: TerraMaster RAID
BIOS Version: v1.16

Is this the latest Firmware/BIOS available? I am unable to check it on your website.

Thank you,