Search found 166 matches

by TMzethar
11 Oct 2021, 23:00
Forum: Initialization
Topic: F4-220 not booting after New TOS install after blackout.
Replies: 4
Views: 173

Re: F4-220 not booting after New TOS install after blackout.

{L_BUTTON_AT}Nutters

Hi.
It is better that you insert them prior to booting, in a different order.
By the way, What is your TOS version before you reinstall it?
by TMzethar
11 Oct 2021, 22:05
Forum: Inquiries Not Related to Product or Technical
Topic: Can't create volume
Replies: 6
Views: 147

Re: Can't create volume

What if you try reboot it?
Maybe this can fix an unknown error so that the volume can be created.
You can also send an email to the technical support mailbox, so that we can better analyze the problem.
by TMzethar
06 Oct 2021, 23:32
Forum: TOS Update
Topic: TOS 4.2.15 is released for update!
Replies: 66
Views: 6637

Re: TOS 4.2.15 is released for update!

{L_BUTTON_AT}greenyamo
Hello, you can follow this guide to troubleshoot. viewtopic.php?f=75&t=473
by TMzethar
02 Oct 2021, 12:53
Forum: Initialization
Topic: Setting up the F4-210 Without Formatting
Replies: 1
Views: 84

Re: Setting up the F4-210 Without Formatting

Drives used in TNAS need to be formatted, create new partitions and a new file system, so you should backup all your data before you use the drive for TNAS. By the way, before you install, please refer to the hard disk compatibility list.
by TMzethar
02 Oct 2021, 12:47
Forum: Network & Remote Access
Topic: F2-210 - Unresponsive
Replies: 14
Views: 398

Re: F2-210 - Unresponsive

So, what happened after you reinstalled the system. Generally speaking, the damage to TOS is basically caused by file system damage, hard disk problems, power failure, etc. If this happens again or even repeatedly in the future, please carefully consider the cause of the failure.
by TMzethar
02 Oct 2021, 11:39
Forum: File Services
Topic: F4-210: Can't access appdata via explorer
Replies: 25
Views: 1949

Re: F4-210: Can't access appdata via explorer

{L_BUTTON_AT}jamemaldonado83

Please enail our Technical team for remote check.
by TMzethar
02 Oct 2021, 11:24
Forum: Network & Remote Access
Topic: TNAS ONLINE IS VERY SLOW TO LOAD ITEMS - ReOpened
Replies: 1
Views: 91

Re: TNAS ONLINE IS VERY SLOW TO LOAD ITEMS - ReOpened

TNAS.online is a free remote service that does not offer very large bandwidth, the access speed may be slower when more users visits.
But DDNS is another story, you need to check if your DDNS configuration and router setting are correct.
by TMzethar
02 Oct 2021, 10:52
Forum: System Configuration
Topic: F5-221 pool storage help
Replies: 3
Views: 151

Re: F5-221 pool storage help

Whether it is EXT4 or BTRFS, JBOD will suit your needs. And RAID5 can only get HHDmin×(num-1)=6T×(4-1)=18T.
by TMzethar
27 Sep 2021, 22:46
Forum: Thunderbolt 3 Series
Topic: D2 TB3 Blackmagic Test
Replies: 6
Views: 265

Re: D2 TB3 Blackmagic Test

Hello, this result is lower than the speed of this type of hard disk, maybe there is a bad HHD in RAID1 that affects the speed. You are advised to back up your data and test each one in Single mode. If possible, please also install the HHDs on another device to test.