TerraMaster Official Forum

TOS6 has added a new alert for SMART indicators, so you need to keep an eye on the status of your hard disk when the indicator exceeds the normal value. For the disk that shows "Risk", you can try to use "Benchmark", "Bad Block Scan" or connect it to your PC to test th...

TRAID does not currently support the Data Scrubbing.

The new system report you provided has no noticeable change in occupancy. Can you noticeably feel the high temperature of the device? You may consider restarting TNAS, or resetting TOS and updating to TOS6beta again to fix possible system display errors: https://forum.terra-master.com/en/viewtopic.p...

We analyzed the system reports you provided to the SUPPORT mailbox. It was found that the TOS web process, CloudSync process and Emby process have large CPU usage. It is possible that the web process is blocked, causing you to not see the latest CPU usage information. About TOS web page, are you upl...

chestymassif wrote: ↑10 May 2024, 20:13

We have found the system report you sent. Verifying in progress.

dougsmith353 wrote: ↑10 May 2024, 05:56

If your F5-422 won't boot up without a hard drive, it could be USB boot disk corruption.
This may help you:
viewtopic.php?t=1455

Hi, you can refer to this: https://forum.terra-master.com/en/viewtopic.php?t=4912 In addition, older models of individual batches may have a problem with all LEDs turning red, but otherwise everything is fine. If you can't stand the red LEDs, you might consider trying to reinstall or follow back the...

This is the first time we've seen a strange problem like the one you're experiencing with your TNAS. Normally, we would speculate on your problem as a generally common case. Since you have disproved our previous assumptions, we are treating it as an exception. We apologise for upsetting you before ...

DigitalAnalog wrote: ↑10 May 2024, 10:18

Can you successfully mount your ASUS router SMB shared folder on Windows?

In addition, could you please generate and download a log report in TOS > Technical Support > Report Issues, then send to our support mailbox for analysis? If the system report is too large to be sent by e-mail, you can delete the /etc/tos section of the zip file, or you can provide it to us via the...