TerraMaster Forum

Hello again,

Plex has shut down again this moring, so am generating system reports and contacting you via the Customer Service email as you suggested.

Thanks in anticipation of a solution.

Thank you for your prompt reply. It has not shut down since yesterday, and for now I will leave well enough alone. But next time it does, I shall re-download logs and contact you as you suggest.

Thanks again

Hi, I'm using Plex (version 1.41.1.10060) on Terramaster F5-221 running TOS5.1.145. Plex keeps shutting down, for no apparent reason. Upon trying to 'restart' it, it fails, after several seconds, with an 'operation failed' message. The only way I can get it running again is to uninstall plex then re...

Thanks to Terra-Master Support, who sorted out my issue so I can again start both Emby and Plex on my Terramaster NAS. It took them nearly an hour of phaffing about in the code to get it working again - something well beyond my ability to sort myself. Still not sure what caused it in the first place...

Hello, I’ve been trying to send this report for more than a week, with the Zipfile system report as an attachment. Apparently the email is being blocked from sending because it is detecting a ‘threat’ within the attachment, so have just resent my report in this email in the hope that will get throug...

Ok, it's been a week since I posted this and no response. I have not even had an acknowledgement from Terramaster support for the report I lodged via the TM Desktop Interface. Surely I can't be the only person to have these issues? And it applies to at least two software packages, so it isn't an iss...

I cannot start either Emby or Plex Three evenings ago my Plex server stopped working. I tried several times to restart it, but to no avail. The next morning it still was not working so I searched your online forums. Subsequently I followed all the steps on https://forum.terra-master.com/en/viewtopic...

So the only way I can do that is to delete ALL my data, erase ALL the disks and start again?

Hi, I have an F5-221 NAS. I've been running it with 3 x 8Tb disks in a Raid 1 configuration for about a year now. A couple of weeks ago I added a new 12Tb HDD as it was running low on space. When I inserted the new drive it proceeded to add the new disk to the old storage volume and change it to a R...