TerraMaster Forum

"Glad" (sorry JWilsonJr) to hear I'm not the only one having this issue! I am still unable to get my files out of the NAS... HAVING A SECURE STORAGE IS EXACTLY WHY I BOUGHT THE NAS IN THE FIRST PLACE! Have you found the culprit? Is there any way to stop the process from running so I can ex...

The RAID is a RAID 1, mirrored 8TB HDD. I am unable to login via SSH, connection is refused. Is there any way to extract the data from one of the 2 drives by mounting it directly on a Windows OS machine? Otherwise, how do I install the system in a new HDD and keep it from erasing the data in the oth...

Hi, F2-421 on TOS 5.0.176-00227. After enabling the "Snapshot" feature, during the first scheduled backup the NAS crashed and now: - every time I boot the NAS, nothing can be seen on the OS desktop (no icons, only the top bar with notifications, etc.) - after a few minutes, the NAS becomes...

Is anyone at Terramaster looking into this?
This has now been reported multiple times by several different users (see also viewtopic.php?f=28&t=3212), so it's clearly due to the 4.2.30 update: can we expect this to be fixed anytime soon?

Same issue here: copying large files from a local folder to a network share pointing to the external drive connected to USB port of the NAS returns error 0x8007003B. Copying the same file directly on the NAS' internal drives works flawlessly, as does copying the file on the same USB Drive when it is...

Nevermind, I checked the updates for the F4-420 model (which I assume is more or less the same as my F4-421 8-) ) and it's been fixed in the latest TOS update (4.2.14) - I just tried it, and it works: I am once again able to log in as root . However, I would still like my model to be correctly liste...

Hello, it seems the update to TOS 4.2.13 messed up with my F2-421 's root account... Since I installed it I had a lot of issues with my Plex installation (had to reset the whole thing) and when I tried to connect via SSH as root , I discovered I cannot connect with user admin 's password (it gets re...

Just a result from the live session: We were able to manually mount the encrypted drives over putty and some commands with my password. What proofs that the password is and was right. The issue seems to be between the web interface and the system. This is deeply troubling to say the least... Keepin...

I updated from 4.1.27 ti 4.1.30, so just one step.
My password di include special chars ofc, but nothing you can't enter directly via keyboard with a SHIFT.

Hi, I'm having the strangest issue: the key I always used to mount my encrypted shared folder is no longer working. The only thing happened since last time it was mounted is the update to the latest version of TOS (4.1.30): is it possible the 2 things are related? I assume there is no way to recover...