TerraMaster Official Forum

[at=drakey83 post_id=8830 time=1614896221 user_id=2218][/at] This may be because the video file has been damaged or the quality is high and has not been loaded successfully. Has the database file been completely scanned? Can you see the cover and introduction of the failed video? Can you download t...

Anyone else not able to connect to Plex after the NAS has been sitting idle for a little while with this new updated PLEX? Did you have any issues with your Plex install BEFORE the PMS update?? Which model NAS are you using?? What version of TOS do you have installed?? I didn't have this problem be...

Anyone else not able to connect to Plex after the NAS has been sitting idle for a little while with this new updated PLEX?

with TerraMaster support, plex team now could release new update packages for TerraMaster NAS on their own website. To obtain a new update from plex, just visit their website, download the update package, and manually install it in TOS app store. How do I do this? It just says on the Plex website t...

My movies tend to be loading normally and my music says it is unable to ply the .mp3 file type but I am able to download that file onto my computer, which I think is how it is supposed to act. I am an artist and I have ALOT of picture file type and sizes so that might be part of the problem. I tried...

Whenever I try to view images in the TOS file manager I get an error that says "image load error!" does anyone else get this and if so do they know how to fix it? I couldn't find anything else about it online. Any help would be appreciated. Reid

This update screwed up my Plex installation, it refuses to "start". Have you tried this: https://forum.terra-master.com/en/viewtopic.php?f=75&t=364 ?? Also, don't forget - this is a BETA version of the TOS. I totally understand it's a BETA and thanks for that post, it probably would o...

So a festival is more important than the security of ALL of your users?! That is HIGHLY unacceptable!

This update screwed up my Plex installation, it refuses to "start".

And when that is finally done we will be two months behind again.