TerraMaster Forum

Please advise whether it’s ok to let our engineer has a remote session to help you. You can contact us at support(at)terra-master.com to confirm it. I contacted support and they advised a new bootable USB which I purchased and installed with no change, the device will not respond and cannot be init...

thanks for your help I am not familiar with the CentOS 6 OS but I was able to download the installation ISO that I burned to a DVD. I then then installed the OS to a USB Stick. I am now able to boot my computer with the CentOS 6. I did download and extract the Burn file but when I try to place those...

The LAN indicator does not light at all, I did check the cable and connection with my laptop and they work fine. The unit does power off after 5 second. I tried removing all hard drives and did a hard reboot. The strange thing is that all HDD indicators are red even when the drives are not connected...

no the device is not found at all

Hi My NAS just stopped Operating- all drive lights are re, no startup. I had 5 drives in and I find it hard to believe that all 5 drives failed. I have tried a new drive that I know works, still nothing. The NAS is not found on the network anymore. I have tried a new cable. Any way to reset the devi...