Search found 17 matches

by ianbhenderson73
12 Jan 2022, 22:10
Forum: Network & Remote Access
Topic: TNAS 4.2.17-2110301418-P1.18 shows Internet as Disconnected
Replies: 3
Views: 1322

Re: TNAS 4.2.17-2110301418-P1.18 shows Internet as Disconnected

Hello, your TNAS shows that it cannot connect to the network because DNS is not configured in the network settings. Please set DNS to: 8.8.8.8 and try to re-enter the system. You can also download the 4.2.20 update package from the official website, and manually update the system to the 4.2.20 vers...
by ianbhenderson73
12 Jan 2022, 21:12
Forum: Network & Remote Access
Topic: TNAS 4.2.17-2110301418-P1.18 shows Internet as Disconnected
Replies: 3
Views: 1322

TNAS 4.2.17-2110301418-P1.18 shows Internet as Disconnected

Hello My TNAS F4-210 is currently running TOS version 4.2.17-2110301418-P1.18. The system information page shows the Internet to be reporting as being Disconnected, as per screenshot SystemInformation_20220112.png. Because of this, I'm unable to update my unit to the latest version of TOS, which the...
by ianbhenderson73
20 Sep 2021, 23:26
Forum: Others
Topic: Anti-Virus for F4-210
Replies: 4
Views: 3569

Re: Anti-Virus for F4-210

TMroy wrote: 20 Sep 2021, 21:44 As the ClamAV requires a lot of resources, F2-210/F4-210 are not powerful enough to support it.
So does that mean there isn’t an anti virus solution for the F4-210?
by ianbhenderson73
18 Sep 2021, 22:48
Forum: Hardware, Power and Accessories
Topic: f4-210 frequent unscheduled shutdown/restart
Replies: 16
Views: 10265

Re: f4-210 frequent unscheduled shutdown/restart

My thinking is that by doing that, it clears down the memory. To explain, my IT background is with Microsoft Windows which is notoriously bad for memory leakage and poor garbage collection. If that approach isn’t necessary then I’ll disable it. i personally just leave mine running (as thats what th...
by ianbhenderson73
15 Sep 2021, 04:41
Forum: Hardware, Power and Accessories
Topic: f4-210 frequent unscheduled shutdown/restart
Replies: 16
Views: 10265

Re: f4-210 frequent unscheduled shutdown/restart

At present the unit is configured to shut itself down at 4am every day, and reawaken at 4:05am. im curious why do you feel the need to turn it off for 5 minutes at 4am? for what purpose are you shutting it down and powering it back up 5 minutes later? My thinking is that by doing that, it clears do...
by ianbhenderson73
12 Sep 2021, 22:29
Forum: Hardware, Power and Accessories
Topic: f4-210 frequent unscheduled shutdown/restart
Replies: 16
Views: 10265

Re: f4-210 frequent unscheduled shutdown/restart

may i know how frequently your TNAS reboot by itself? it happens several times in a day? or it just keeps rebooting? It varies. It can go for days without anything other than the reboots according to the schedules I’ve configured. But then it’ll do it without any warning other then the alarms that ...
by ianbhenderson73
12 Sep 2021, 21:43
Forum: Hardware, Power and Accessories
Topic: f4-210 frequent unscheduled shutdown/restart
Replies: 16
Views: 10265

Re: f4-210 frequent unscheduled shutdown/restart

Hello, there is no log record with regard to the process of reinstallation temporarily. You can reinstall first and please contact us continuously if it does not work. Sorry, I possibly wasn’t clear in my last post. What I meant was, is there a way of exporting the logs from the unit BEFORE I do th...
by ianbhenderson73
12 Sep 2021, 16:29
Forum: Hardware, Power and Accessories
Topic: f4-210 frequent unscheduled shutdown/restart
Replies: 16
Views: 10265

Re: f4-210 frequent unscheduled shutdown/restart

The is a post in the "How To" section https://forum.terra-master.com/en/viewtopic.php?f=75&t=423 I suggest you read the whole thread before commencing, but it should be a straightforward process. Brilliant, thank you so much. I’ve had a brief scan of the thread and it looks pretty str...
by ianbhenderson73
12 Sep 2021, 15:38
Forum: Hardware, Power and Accessories
Topic: f4-210 frequent unscheduled shutdown/restart
Replies: 16
Views: 10265

Re: f4-210 frequent unscheduled shutdown/restart

Hello, please reinstall your system to check whether the phenomenon can disappear. Thanks Is there a document available anywhere that can guide me through this process safely, without risking the integrity of my data? Also, if I go through that process and the phenomenon still manifests, does that ...
by ianbhenderson73
12 Sep 2021, 05:07
Forum: Hardware, Power and Accessories
Topic: f4-210 frequent unscheduled shutdown/restart
Replies: 16
Views: 10265

f4-210 frequent unscheduled shutdown/restart

Hello My 18-month old F4-210 unit has started shutting itself down and/or rebooting outside it’s normal power-down schedule. At present the unit is configured to shut itself down at 4am every day, and reawaken at 4:05am. The unit seems to “behave” for a few days consecutively but then starts looping...