TerraMaster Forum

Sorry to hear of your incessant LAN dropouts. The updates do not seem to work very well and I was constantly restarting. I had to send it back and get a Synology. Its a shame as I did like it, but too unstable. There are plenty of happy customers on Amazon reviews so I guess there is something very ...

No problem. Thanks for reply. My NAS is my backup, I don't have another drive large enough to hold the 1tb stored in it. Is my data not safe in the NAS? Thanks Sorry for the misunderstanding. I thought you were on 4.0.09 without upgrading and downgrading. Please backup your data first, and delete th...

Hi Sorry, I don't think you read my post. I did already upgrade from 4.0.9 to 4.1.27 and the NAS was off the network within 2 hours. So, I have reverted to 4.0.9 again. Are you now suggesting I do the exactly same thing again and upgrade to 4.1.27? Post by jlindsay » Yesterday, 14:55 Hi I hadn't uni...

Hi I hadn't uninstalled any apps. I downgraded to 4.0.9 and it has been running perfectly for two weeks. But, I can't stay on that version forever, I assume. So I upgraded to 4.1.27 and within two hours the NAS was gone again. There was a version in between. I think it was 4.1.18? The automatic upda...

NAS just went down again. It was up for hours, which is the best it has been so far but still not fixed. Still no word from support team re my support email

Ok, well after TOS re-install the NAS seems to be stable and no dropouts so far. Looks like the manual re-install of TOS is the TerraMaster equivalent of "have you turned your PC off and on again?"...

Just did manual re-install with latest OSagain 4.1.27. Seems ok so far, but will know in a few hours :). One thingto note (which may happen to others) is that my folder permissions were reset, so I thought the data had been lost but I just had to go back into Control Panel>Shared Folders and reset m...

Thanks for your help! Hi Does that manual install wipe your raid/data or just refresh the OS? Thanks! Hi, download 4.1.27 from http://dl.terra-master.com/cn/TOS_S2.0_Install_X64_4.1.27_2006301044_2006301431.ins and install it via the control panel. I found that 4.1.21 gave me random disconnects, but...

Hi Does that manual install wipe your raid/data or just refresh the OS? Thanks! I have 4.1.21-2003031748 which reports to be the latest and I am reluctant to downgrade (unless I get officially informed that it will fix the issue). My Mac OS (two different machines with Catalina 10.15.5) both disconn...

Hi Same problem for me. Just bought Model F2-221 a week ago on TOS 4.1.27-2006301044 using windows 10 or android phones via app and NAS drops off network after a couple of hours or even less. Applied static IP via TOS and my Asus router (never had this problem with any other device) and locked all o...