TerraMaster Official Forum

Thanks, yes, the system really didn't like it, so I won't be doing that again! Unfortunately my new Shared Folder seems to have gone for good now, despite the Storage Pool and Volume being maintained. I've logged it with Support, who are looking into it. In the meantime I'm looking for a method to r...

Scrap this, it's come back after a third reboot! Weird!
Now to try a different strategy to retrieve the old files! The adventure continues!

Sorry, wrong screenshot, but you can see the lack of the shared folder, I guess!

Here's the correct screen of the Storage Pool.

Hello, I'm using an F5-221 TOS version 5.1.37-00031 (as advised by Terramaster Support) I've spent the last week rebuilding a TRAID Storage Pool with 3 10TB HDDs. I've now got 18TB capacity Volume of which I've used 9TB in a Shared folder (imaginatively called "Shared"). Screenshot 2023-07...

Support were unable to determine the issue, but didn't say I was trying to do anything wrong. They suggested I upgrade to 5.1.37 via 5.1.33, which I was a little dubious of, but to their credit it resolved the issue and the greyed out options became available! It's happily rebuilding the Storage Poo...

Hi TMZethar, thanks for the reply. We can only guess that the most likely situation is that your new 10TB disk has a slightly smaller capacity than your old 10TB disk, making it impossible to add. They are identical disks down to the model, so I would hope one isn't smaller than the other! Disks.txt...

It was definitely user input.

Have I done something wrong? Is it not OK to have two volumes, one single disk and one TRAID?

I definitely added it manually.
This is actually Storage Pool 2, as Storage Pool 1 has its own 1TB HDD and set as a single disk.

Storage Pool 2, the one I want to expand says: Which all looks good AFAIK!

I wondered if it might be those, because second from the left and the right hand button are both greyed out.

Hi again Gremlin, thanks.
Yes, it is, and shows as Good and at the correct size The two drives are identical and showing as such.