Search found 2584 matches

by TMroy
25 Mar 2024, 01:37
Forum: Storage
Topic: TOS 5.1 cannot see SMART data for NVME storage
Replies: 4
Views: 84
China

Re: TOS 5.1 cannot see SMART data for NVME storage

I am not sure which version of smartctl TOS is currently using, and I need to check it. However, I don't think it has anything to do with the version. Many users of TerraMaster are using NVMe as a cache, and most of them are able to read smart information. In the meantime, there is an SSD compatibil...
by TMroy
25 Mar 2024, 01:13
Forum: Lounges
Topic: Transfer data from USB Drive to NAS
Replies: 6
Views: 116
China

Re: Transfer data from USB Drive to NAS

What kind of USB drive? did you build any RAID configuration inside your USB?
by TMroy
24 Mar 2024, 18:38
Forum: Update Notice
Topic: The TOS 6 Beta Is Now Available for Public Testing
Replies: 110
Views: 11520
China

Re: The TOS 6 Beta Is Now Available for Public Testing

Gremlin wrote: 24 Mar 2024, 17:41
Thank you for your comments. Duplicate reports are helpful in at least confirming that this bug is not just an isolated case. However, there is no need to repeatedly report bugs that we have already confirmed, at least for the few bugs I mentioned.
by TMroy
24 Mar 2024, 14:14
Forum: Lounges
Topic: Transfer data from USB Drive to NAS
Replies: 6
Views: 116
China

Re: Transfer data from USB Drive to NAS

what is the file system on your USB drive?
by TMroy
24 Mar 2024, 13:48
Forum: Update Notice
Topic: The TOS 6 Beta Is Now Available for Public Testing
Replies: 110
Views: 11520
China

Re: The TOS 6 Beta Is Now Available for Public Testing

We have accumulated sufficient case data, and the issues such as the inability to start the TOS UI after the update, incorrect username and password, and the loss of various system files are actually all due to the same problem: the failure of the update. We have included these issues in our subsequ...
by TMroy
23 Mar 2024, 11:22
Forum: Storage
Topic: TOS 5.1 cannot see SMART data for NVME storage
Replies: 4
Views: 84
China

Re: TOS 5.1 cannot see SMART data for NVME storage

Since there are numerous SSD manufacturers, up to hundreds of them, each manufacturer has customized its own unique firmware according to its own needs. Therefore, without special adaptation, some models of SSDs will not be able to successfully read their SMART information.
by TMroy
22 Mar 2024, 16:41
Forum: Update Notice
Topic: The TOS 6 Beta Is Now Available for Public Testing
Replies: 110
Views: 11520
China

Re: The TOS 6 Beta Is Now Available for Public Testing

Digit wrote: 22 Mar 2024, 15:15
Thank you for your report! We have collected enough cases so far, and our technical team is working on improving this issue. It is expected to be solved in the new version released in the near future.
by TMroy
22 Mar 2024, 15:54
Forum: Update Notice
Topic: The TerraSync Beta is now released, with Windows and Mac clients!
Replies: 28
Views: 19102
China

Re: The TerraSync Beta is now released, with Windows and Mac clients!

titan5 wrote: 22 Mar 2024, 04:33
I have forwarded your complaint to the marketing team, and asked them to modify the material. Sorry for that.
by TMroy
22 Mar 2024, 15:42
Forum: System Update
Topic: What now? Grub rescue
Replies: 5
Views: 106
China

Re: What now? Grub rescue

What is your TOS version before updating?
by TMroy
22 Mar 2024, 08:59
Forum: Update Notice
Topic: The TOS 6 Beta Is Now Available for Public Testing
Replies: 110
Views: 11520
China

Re: The TOS 6 Beta Is Now Available for Public Testing

I was able to update an F5-221 without issue, but am having a problem with an F4-422. The F4-422 is healthy, with a RAID6 configuraiton. It had been updated to 5.1.123-0529. I also restarted before attempting to install the TOS 6 Beta. When I tried to perform the manual update, I got an error that ...