This is a strange phenomenon. Please export a system report and send it to the support email.
To generate a system report:
TOS > help and support > report issue > generate report
Search found 2625 matches
- Yesterday, 11:43
- Forum: Storage
- Topic: TRAID Array with four 12TB HDDs only 4.06TB
- Replies: 2
- Views: 117
- Yesterday, 11:37
- Forum: Storage
- Topic: Migrate from F5-221 to F4-423
- Replies: 1
- Views: 101
Re: Migrate from F5-221 to F4-423
Please find answers to your questions: 1. If your F5-221 is running TOS 5, then you can directly plug in your drives to F4-423, and reboot the device, your TNAS will work. 2. No, in TOS 5 you are not able to dedicate the specific disks for the system. 3. Yes, you can add Hyper cache for your volumes...
- Yesterday, 11:27
- Forum: Storage
- Topic: Cannot Repair Degraded TRAID
- Replies: 1
- Views: 122
Re: Cannot Repair Degraded TRAID
I'm sorry to tell you that the disk health monitoring tool in TOS 5 sometimes cannot accurately reflect the actual health condition of the disk. This function has been improved in TOS 6. Please try to use other tools to check the health condition of the disk. If you confirm that the disk is in good ...
- 02 May 2024, 15:38
- Forum: File Services
- Topic: recover data from my other nas
- Replies: 3
- Views: 319
Re: recover data from my other nas
Hope this can help: viewtopic.php?t=6093
- 30 Apr 2024, 12:53
- Forum: New Features Wanted
- Topic: Qtier alternative (using nvme for first byte writes; keeping hot data) then SSD as secondary, HDD as third layer cold
- Replies: 1
- Views: 857
Re: Qtier alternative (using nvme for first byte writes; keeping hot data) then SSD as secondary, HDD as third layer col
Thank you for your feedback, we will add it to our list.
- 30 Apr 2024, 12:14
- Forum: New Features Wanted
- Topic: File Renaming
- Replies: 1
- Views: 503
- 30 Apr 2024, 11:20
- Forum: New Features Wanted
- Topic: Individual HDD sleep option for each HDD or storage pool.
- Replies: 4
- Views: 775
- 30 Apr 2024, 11:02
- Forum: New Features Wanted
- Topic: TOS should prompt for Language and Time Zone upon initalisation
- Replies: 15
- Views: 607
Re: TOS should prompt for Language and Time Zone upon initalisation
We will optimize this issue in future TOS 6 releases.
- 30 Apr 2024, 10:47
- Forum: Update Notice
- Topic: The TOS 6 Beta Is Now Available for Public Testing
- Replies: 201
- Views: 41366
Re: The TOS 6 Beta Is Now Available for Public Testing
SMART error 188 Command Timeout is a critical parameter, If there are a lot of command timeouts on your disk and the number keeps rising, you should be alert.
- 29 Apr 2024, 22:58
- Forum: Storage
- Topic: Data integrity concerns TRAID
- Replies: 10
- Views: 383
Re: Data integrity concerns TRAID
No matter RAID 1 or RAID 5, the insertion of a faulty hard disk even if it fails to synchronize, it should not cause the entire array to fail. We haven't received any similar reports, and nothing like that has ever happened in our laboratory. However, if another hard disk malfunctions at this time, ...