TerraMaster Official Forum

One thing you should know about Plex update. Plex keep updating their app frequently, but no all versions will be released into TerraMaster app center. Some versions will be rejected to Plex in case the new release were failed in testing by TerraMaster product team. And this sometime happens. So you...

The user home directory is for user configuration storage, it is not used for data storage. if you want to use a folder only for you, you can create a shared folder on your name or any name you like, and set permissions to you only and deny to anyone else. Then this folder will be your pernonal fold...

That's good news.

4 x 10TB + 1 x 4TB RAID 0 capacity will be 5 x 4TB = 20TB

No, it does not look like normal.
Would you please take a short video and send it to support(a)terra-master.com? We need to study it.
Thank you!

Can you see the drive indicator on or off?
Can you see two drive in this list?

hi Cis, thank you for your sharing.

It looks like your drives with some issues or does not well connected. please remove all your drives and install them again.
or remove one by one to figure out which drive cause the issue.

Hi blur,
Thank you very much for your feedback!
We may know where is the problem. Our current solution does not work for some models of drive, we will fix this issue in next version soon.

It will ready as soon as we receive the new package from Emby, and finish testing.