TerraMaster Official Forum

Hello TMRoy, I have resolved my issue. However, I have had my NAS for 2 years now. The version installed was the previous version as I did an upgrade about 2 months ago. Here was the issue in case anyone else runs in to the same thing. After using method 2, using TNAS-PC to connect and clicking logi...

Hi TMRoy,

That was one of the first things I tried, I used Edge then Google Chrome.
The results is the same. I am using a Windows 10 Pro workstation.

Any other suggestions?

The Model is the 2Bay F2-210

Thank you for the reply. However I did follow the instructions for method 2 in article. When I get to step 6, I login and on the next screen all I get on the webpage is the word "TIP". Thus I am not able to reinstall the TOS. Please advise on how to proceed from here. These are the steps I...

My NAS was hit with the ransomeware. I am following the instructions on how to reinstall the OS. 1) Powered off the unit. 2) Removed hard drives 3) Powered on, waiting two minutes 4) Put drives back in. 5) Used TNASPC to find my drive. 6) Clicked Start when the webpage came up. All I am getting is t...

I was able to resolve my issue. I went ahead and deleted the files from the .ssh directory on both servers, generated a new key, copied it over and it all that resolved my issue.

Greetings, I recently updated my NAS software to the latest and greatest. I have a server which has a CRON Job that automatically connected to the NAS using SSH. In the past when I have updated the software on the NAS I have had to process the authorization key. I have always followed the steps belo...

Thanks Ryan,

Spot on. The upgrade resolved the issue. Was not aware that an upgrade was available.

Cheers,
Keith

Hello Ryan, I am using TOS version 4-2-08-2101111540. Mobile App version is 2.4.12. I am not sure what screen shot you need. When I launch the mobile app it finds my NAS. I enter my username and password then get a blank white screen. From a desktop I am able to access and log in to the NAS with no ...

Hello Allan,

I have removed and reinstalled the mobile app several times before I posted in the forum. The results are the same. Will a newer version be coming out soon?