TerraMaster Forum

MikeZhang wrote: ↑22 Jun 2026, 15:05

rgrg1 wrote: ↑22 Jun 2026, 13:05

Please also send your new debug log to our support email, our engineering team will check it for you again.

Today morning have been sent the logs already. Thank you in advance for your feedback.

Based on our analysis, this could be related to a bug in the kernel itself. However, the possibility of a hardware defect in the memory cannot be completely ruled out either. Please wait for further updates from us. Another silent freeze on my unit — June 21 at 22:01, same signature as before: inst...

Hello, A new freeze event occurred on my unit on 13 June 2026 at ~21:15 (about 4 days of stable uptime after the previous incident). This time, with extended monitoring in place, I was able to capture a **complete kernel oops with full stack trace**. The data points clearly to a kernel-level bug, d...

Thank you for providing the screenshot. Based on the information currently available, we can only confirm that the system experienced a Kernel Panic. However, since the screenshot only captures the crash screen itself and does not include the system logs before or after the event, we are unable to ...

I wanted to shut it down just now, but according to the attached screenshot, the shutdown process stalled and froze; only a hard reset worked.
Now started memtest..

After updating the BIOS and configuring the C-State settings according to the guidelines, everything seemed to be working fine. If I remember correctly, it ran smoothly for 7–8 days, but now the same thing has happened as before—a "silent freeze." Debug mode was enabled, so I sent the logs...

Thank you for your help and guideline. I also successfully made the modifications. BIOS updated to BJFX-ADLN-109 and kernel parameter intel_idle.max_cstate=1 applied to both boot disks. After reboot, C-state output shows only POLL — C1E, C6, C8, C10 completely gone. Monitoring for stability. Will r...

If you are encountering a similar problem, please check this thread: viewtopic.php?p=56843
In my case, updating the BIOS to BJFX-ADLN-109 and adding intel_idle.max_cstate=1 to grub.cfg appears to have resolved the issue.

Thank you for your help and guideline. I also successfully made the modifications. BIOS updated to BJFX-ADLN-109 and kernel parameter intel_idle.max_cstate=1 applied to both boot disks. After reboot, C-state output shows only POLL — C1E, C6, C8, C10 completely gone. Monitoring for stability. Will re...

Here you can find the requested details: C-State gabor@TNAS:~# for c in /sys/devices/system/cpu/cpu[0-9]*; do echo "==================== $(basename $c) ===================="; for s in $c/cpuidle/state*; do echo "$(cat $s/name): usage=$(cat $s/usage), time=$(cat $s/time)"; done; e...