TerraMaster Forum

Hello,

Apologies for the delay—I needed some time to get an external enclosure for my two SSDs.

I’ve now been able to reinitialize them and perform a fresh TOS installation. This time everything went smoothly, and the NAS is now working properly.

Thank you for your help and support.

Hi. Thank you for mentioning this again. We have also considered this after your previous mention. Please first try the method I just mentioned. Before starting the NAS, insert two SSDs and attempt to start it several times. Additionally, if you have not installed the included heatsinks on the SSDs...

Hello, and thanks for your help. Yes, but as I said in the first post it worked only the first time… I was able to install tos on the 2 ssd, the it froze when proposing to create the volume. Didn’t get time to say yes… Then tried to reset… Heard the 3 beeps, and that was the last time… Since then, ...

Gremlin wrote: ↑08 Feb 2026, 19:45

Hi, thanks for your help. Yes I tried this, and still have the problem…

https://www.terra-master.com/pages/compatibility

The ssd is recommended by terra master ans was fully recongnized by the F8 SSD PLUS at first start, but you know how hard it is to buy ssd those days… So I need to be sure before asking for a full replacement for 2 SSD that worked well at first…

Is it possible that the F8 SSD Plus damaged both of my SSDs during that single startup? Both drives were brand new Western Digital SN700, which are officially supported by this NAS according to the compatibility list, and they both stopped working properly after the system froze during initial setup...

First of all, thanks for your help. I managed to find a screen and a USB keyboard, so I can now access the system directly. You can try following the instructions in this post to see if you can access the boot screen while the hard drive is still attached. https://forum.terra-master.com/en/viewtopic...

Hello: Yes, the first beep indicates the hardware self-test has passed, and the following three beeps indicate that the USB boot system has been entered. This means the boot system is working correctly. You can try resetting it using the RESET button, or try completely formatting the hard drive bef...

Hello, Regarding your inquiry, here is the response: 1. There may be an issue with the built-in black bootable USB drive. You can verify this by following these steps: After powering off the device and ensuring no NVMe drives are installed, observe the number of beep sounds within the first minute ...

Hello, I need help with my new F8 SSD Plus that is experiencing critical issues during initial setup. Hardware: - Model: TerraMaster F8 SSD Plus - SSDs: 2x Western Digital SN700 (brand new) What happened: 1. ✅ First boot: OK 2. ✅ Followed browser assistant 3. ✅ System installation: OK 4. ✅ First res...