Search found 5 matches

by moon104
15 Jan 2026, 11:32
Forum: Photos
Topic: [Help] AI recongition not working properly in Photos
Replies: 7
Views: 371
Australia

Re: [Help] AI recongition not working properly in Photos

Thanks, I can confirm it is working now.

BTW I don't think place is working properly but I am not in need of that function so that's fine for now.

Thank you for your help
by moon104
14 Jan 2026, 05:53
Forum: Photos
Topic: [Help] AI recongition not working properly in Photos
Replies: 7
Views: 371
Australia

Re: [Help] AI recongition not working properly in Photos

Please take screenshots of the pages showing people, scenes, and locations with AI recognition enabled, then send here to check. https://i.postimg.cc/vDtbgTGV/image.png https://i.postimg.cc/1gFZ95Wm/image.png https://i.postimg.cc/JDcVkYVf/image.png https://i.postimg.cc/gLz9qyG6/image.png What happe...
by moon104
13 Jan 2026, 10:55
Forum: Photos
Topic: [Help] AI recongition not working properly in Photos
Replies: 7
Views: 371
Australia

Re: [Help] AI recongition not working properly in Photos

Total photo to be identified around 13,000. I did try only turning on people recognition as well, it shows "AI recognition in process, please wait! 0.63%" on the top right hand corner, but the number doesn't progress and eventually disappears. BTW, there are only "People" and &qu...
by moon104
13 Jan 2026, 05:47
Forum: Photos
Topic: [Help] AI recongition not working properly in Photos
Replies: 7
Views: 371
Australia

[Help] AI recongition not working properly in Photos

Hi all, TNAS model: T4-424 TOS version: 6.0.794 The AI recognition function for People and Location don't work in the Photo app, seems to be working for Scene though. Attempted fixes: - Restart Nas - Turn on/off people recognition setting in PC client - Turn on/off people recognition setting in mobi...
by moon104
17 Oct 2025, 07:03
Forum: Mobile Apps and Desktop Clients
Topic: [Help] Can not view thumbnails or download through mobile app [SOLVED]
Replies: 3
Views: 434
Australia

[Help] Can not view thumbnails or download through mobile app [SOLVED]

Hi all, F4-424 V6.0.783 Encountering two issues with the mobile app(v.3.4.033): 1. In "Photos" it does not show any thumbnails/preview of the photos I have, just grey squares. Tried to regenerate thumbnails but no changes. 2. When I go into file manager to download a file (photo or doc), i...

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