TerraMaster Forum

Too late
I réinstallé All and lost my data

so, 2months since the email send and no answer...
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One month and a half to answer? too late, I did my best myself to retrieve my personal data

Hello Jaguera, Personaly I have sent the system report and received absolutly no answer... In order to retrieve my data, I create a linux bootable usb key and launch the NAS from it. Then I mounted the volume on this linux and retrieved my data to my PC (chatgpt and gemini are your friends). And the...

maybe my initial account is corrupted due to this topic:
viewtopic.php?t=8140
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I have no other idea to be able to retrieve this account in order it become again super administrator.
Regards

Hello Félix,
Thank you for your answer.
The user I use is the initial one. I don't understand why thèse commabds does not work.
any idea ?
which commands to remount it at least to retrieve and backup data ?
regards

Hello, The volume was full and TOS 6 became read only I wasn't no more able to delete snapshots I then restarted the NAS Then the Volume1 was displayed as corrupted => does it mean that all my 5,3TB data are lose? when I try via ssh to remount Volume1: ...@TNAS:~# sudo mount -o rw,usebackuproot,nolo...

Hi TMLila, Thanks a lot!!!! It worked fine. Here is the line commands to disable the OTP authentication in ssh ("userNameLogin" is the user name to change): psql -h 127.0.0.1 -p 5032 -U terramaster tos tos=# \c tos You are now connected to database "tos" as user "terramaster...

Hi TMNight, Thanks for your answer, I can code ssh commands and SQL commands. Could you provide me the steps to enter the database please? I did not find the good one. I think the topic you provide me is not relevant as it suppose to insert Hard drive when the NAS is up and running: I have a F8 Plus...

Hi all, I just set the double authentification in my NAS (version 6.0.673-00165). I can no more log to TOS via web: - the "send mail" for password forgotten does not work to retrieve a verification code - the link "mobile phone has been lost" does not work The only access to my n...