TerraMaster Forum

From the SN code, it appears that the model is very old. Based on the information available, we can basically determine that the keypad or parts related to the keypad are faulty. Unfortunately it is no longer under warranty and you can either try treating the keypad with an electronic cleaner or tr...

I have tried another high quality supply and its the same issue, it doesnt seem to power up on first attempt and nothing happens when you hold the power down for more than 3 seconds, it doesnt turn off. The serial number is 191200771.

I have a D5-300c with 2 disks in single disk mode. Everything has been working fine but the unit has starting powering off randomly. I am using the original power supply. It sometimes takes 2 or 3 attempts when pressing the power button for it to power on again. Additoinally, when I hold the power b...