TerraMaster Forum

We have received and reviewed your issue, but we need more information. Please follow the steps below to schedule a remote support session: How to Schedule Remote Support: Please contact TerraMaster Technical Support through the official website's live chat and include a link to this forum post. Th...

Canuck wrote: ↑24 Jul 2025, 19:26

Hello, we have received this issue which involves the BIOS. We are currently researching how to resolve it. Please wait patiently for our response.

Gremlin wrote: ↑24 Apr 2025, 16:23

Hi！
"Scheduled time" refers to the system automatically checking for available updates and downloading update packages every 24 hours after enabling automatic check and download.

HI！ 1. Regarding your feedback: No response after decompression countdown. It might be due to various reasons that the system failed to complete decompression within 60 seconds, resulting in no reaction. We will add progress indicators and decompression result prompts in future updates. Thank you f...

jositodc wrote: ↑23 Apr 2025, 20:25

Please contact the customer service window on our homepage or the technical support email:
https://www.terra-master.com/
support(at)terra-master.com
we can offer remote inspection services.