Search found 7 matches

by jdj211
02 Dec 2024, 00:09
Forum: Compatibility
Topic: F4-424 Pro Not Recognizing HDD
Replies: 13
Views: 3486
United States of America

Re: F4-424 Pro Not Recognizing HDD

Gremlin wrote: 01 Dec 2024, 23:05 As far as I know, 3.3v pin should not be an issue. I hesitate to ask... where did you get the drives from?
I got them from Serverpartdeals. They are supposed to be very reputable from what I’ve heard. At the very least I will be able to return them if necessary.
by jdj211
01 Dec 2024, 22:53
Forum: Compatibility
Topic: F4-424 Pro Not Recognizing HDD
Replies: 13
Views: 3486
United States of America

Re: F4-424 Pro Not Recognizing HDD

The dmesg output looks bad to me. Too many COMRESET and Sata Link speed is off (3Gbps instead of 6Gbps) where it is shown. Maybe bad contact(s) between drives and backplane. You could try removing all the hdd and (if possible & able) clean the connectors. Re-insert one drive and test again. (ch...
by jdj211
01 Dec 2024, 21:30
Forum: Compatibility
Topic: F4-424 Pro Not Recognizing HDD
Replies: 13
Views: 3486
United States of America

Re: F4-424 Pro Not Recognizing HDD

I am searching online for similar issues with drives not being recognized and I am seeing discussion about 3.3V power disable pins. Does the TerraMaster SATA connector support this feature? I would assume it is compatible with my HDD since it is explicitly on the compatibility list (ST18000NE000)
by jdj211
01 Dec 2024, 20:50
Forum: Compatibility
Topic: F4-424 Pro Not Recognizing HDD
Replies: 13
Views: 3486
United States of America

Re: F4-424 Pro Not Recognizing HDD

Hello, I just got my new F4-424 Pro. I installed one 1TB NVME SSD to host the OS and apps, and four 18TB HDD. However the NAS fails to recognize the HDD, it will only see the NVME SSD. The unit beeps when they are in, but all 4 lights are solid green. I have confirmed that the ST18000NE000 are on t...
by jdj211
01 Dec 2024, 20:36
Forum: Compatibility
Topic: F4-424 Pro Not Recognizing HDD
Replies: 13
Views: 3486
United States of America

Re: F4-424 Pro Not Recognizing HDD

I grabbed the latest from the download page this morning. It asked for the bootloader and I used version 5.1.48 and then 5.1.145 for TOS. Yes the drives were in before I first powered it on. I still haven’t completed the install at this point since I didn’t want to add the NVME to the storage pool ...
by jdj211
01 Dec 2024, 07:25
Forum: Compatibility
Topic: F4-424 Pro Not Recognizing HDD
Replies: 13
Views: 3486
United States of America

Re: F4-424 Pro Not Recognizing HDD

I grabbed the latest from the download page this morning. It asked for the bootloader and I used version 5.1.48 and then 5.1.145 for TOS. Yes the drives were in before I first powered it on. I still haven’t completed the install at this point since I didn’t want to add the NVME to the storage pool a...
by jdj211
01 Dec 2024, 00:01
Forum: Compatibility
Topic: F4-424 Pro Not Recognizing HDD
Replies: 13
Views: 3486
United States of America

F4-424 Pro Not Recognizing HDD

Hello, I just got my new F4-424 Pro. I installed one 1TB NVME SSD to host the OS and apps, and four 18TB HDD. However the NAS fails to recognize the HDD, it will only see the NVME SSD. The unit beeps when they are in, but all 4 lights are solid green. I have confirmed that the ST18000NE000 are on th...

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